Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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IMAN FIRDAUS

Cheras, Kuala Lumpur

Summary

  • Dedicated professional with a proven track record at Rakanda Ent Sdn Bhd, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and team collaboration, achieving high accuracy in transactions. Skilled in balancing time management and empathy, I consistently meet business needs with integrity.
  • Trustworthy and dedicated cashier with several months of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
  • Friendly and reliable shop assistant offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
  • Knowledgeable cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

2
2
years of professional experience

Work History

Part Time Cashier/Shop Assistant

Rakanda Ent Sdn Bhd
Cheras, Kuala Lumpur
08.2024 - 10.2024
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Full Time Cashier/Shop Assistant

Rakanda Ent Sdn Bhd
Cheras, Kuala Lumpur
06.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Diploma - Accounting

UNIVERSITI TEKNOLOGI MARA
Tapah, Perak, Malaysia
03-2025

Sijil Pelajaran Malaysia - Accounting

SMI AL-AMIN BESTARI
Merlimau, Melaka, Malaysia
12-2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Reliability and punctuality

Hobbies

Love to learn new things and do challenging activities to shows that my endurance and agility are more than others and this will ensure the quality of my work.

  • Enthusiast of outdoor activities, such as hiking and cycling, promoting a healthy lifestyle and teamwork skills.
  • Enjoy volunteering in community events, demonstrating leadership, organizational, and teamwork skills.
  • Dedicated to learning new languages, fostering communication and cultural awareness.

Timeline

Part Time Cashier/Shop Assistant

Rakanda Ent Sdn Bhd
08.2024 - 10.2024

Full Time Cashier/Shop Assistant

Rakanda Ent Sdn Bhd
06.2022 - 08.2022

Diploma - Accounting

UNIVERSITI TEKNOLOGI MARA

Sijil Pelajaran Malaysia - Accounting

SMI AL-AMIN BESTARI
IMAN FIRDAUS