ILYANA AFIQAH MOHD ZIN
Recent Graduate In Library And Information Science
Shah Alam,10
Summary
Motivated and results-oriented recent graduate with experience at Perpustakaan Tun Abdul Razak Library, focusing on improving access to historical documents through digitization efforts. Familiar with records management and digital preservation practices, with strong analytical skills and effective communication abilities. Committed to enhancing patron service and supporting operational efficiency.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Store Operator
Shopee Warehouse
04.2024 - Current
- Picking items accurately to fulfill customer orders, ensuring minimal errors.
- Packing items securely to protect them during transit, adhering to quality standards.
- Recording product, packaging, and order information on specified forms and records to maintain operational efficiency.
- Assisting in ad-hoc tasks as needed, including inventory checks and support for special projects.
- Managed daily store operations, including opening and closing procedures, cash handling, and employee scheduling
Food Service Worker
Yomama Bubble Tea
04.2024 - 09.2024
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
Internship Student
Perpustakaan Tun Abdul Razak Library (PTAR)
Shah Alam, Selangor
09.2023 - 01.2024
- Assisted in the digitization of archival materials, improving access to historical documents for patrons.
- Collaborated with library staff to create user-friendly guides for accessing electronic records.
- Supported library patrons with research inquiries and provided instruction on using library resources.
- Managed the organization and shelving of library materials, ensuring accurate and efficient retrieval.
- Participated in community outreach programs to promote library services and resources.
Telemarketer
Kak Ell Glow Serum
01.2020 - 02.2020
- Conducting outbound calls to potential customers to promote and sell a range of beauty products, effectively communicating product benefits and features.
- Engaging with customers to understand their needs and providing tailored product recommendations to drive sales.
- Maintaining accurate records of customer interactions and sales activities in the company database for follow-up and analysis.
- Following up on leads and inquiries to nurture customer relationships and encourage repeat business.
Sales Assistant
Butik Sayang-Sayang (PKNS)
12.2017 - 06.2018
- Provided guidance to customers in selecting products and offered tailored styling recommendations.
- Managed sales transactions and processed cash payments.
- Oversaw inventory levels and contributed to the restocking of merchandise.
Education
Bachelor of Science - Library Management
Universiti Teknologi Mara (UiTM)
Rembau, Negeri Sembilan, Malaysia 04.2020 - 01.2024
Skills
- Proficient in managing and organizing library resources and records to enhance accessibility and usability
- In-depth knowledge of records management principles and best practices for maintaining accurate and reliable information
- Strong research and analytical abilities to evaluate and synthesize information effectively
- Familiarity with digital preservation methods to ensure the longevity and integrity of information
- Excellent communication and interpersonal skills for effective collaboration with team members and assisting patrons
References
Puan Siti Salwa A.Rahman
Senior Librarian at UiTM Shah Alam
(Industry Training Supervisor)
017 - 372 6227
siti_salwa@uitm.edu.my
Perpustakaan Tun Abdul Razak
40450 Shah Alam
Selangor Darul Ehsan Malaysia
Timeline
Store Operator
Shopee Warehouse
04.2024 - Current
Food Service Worker
Yomama Bubble Tea
04.2024 - 09.2024
Internship Student
Perpustakaan Tun Abdul Razak Library (PTAR)
09.2023 - 01.2024
Bachelor of Science - Library Management
Universiti Teknologi Mara (UiTM)
04.2020 - 01.2024
Telemarketer
Kak Ell Glow Serum
01.2020 - 02.2020
Sales Assistant
Butik Sayang-Sayang (PKNS)
12.2017 - 06.2018
Similar Profiles
Chua Bei KangChua Bei Kang
Warehouse Worker at Shopee WarehouseWarehouse Worker at Shopee Warehouse
Dini RusliDini Rusli
Warehouse Worker at Shopee WarehouseWarehouse Worker at Shopee Warehouse
Hoe MelodyHoe Melody
Assisting in Basic Warehouse Operations at Shopee WarehouseAssisting in Basic Warehouse Operations at Shopee Warehouse