ILLI HAFIZAH HISHAM
Human Resource Executive
Kuala Lumpur
Summary
Human Resources Executive with ten years of progressive HR experience and advanced employment law, compensation, recruitment, and employee relations knowledge. Engages with HR service providers and suppliers on HR systems, payroll, insurance, and training and development to promote high-performing organizations with efficient operating systems, professional and skilled staff, and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in a multicultural environment.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Group, Human Resource and Admin Executive
Nizra Group Berhad
04.2021 - Current
- Responsible for payroll management, recruitment, and administration work for the Nizra Group of Companies.
- Assist in payroll preparation by checking and verifying relevant data.
- Update and maintain employee payroll information to ensure information is kept up-to-date in the system.
- Managing multiple companies' payroll-related matters, including new employer registration, monthly contributions, and account maintenance or termination.
- Highlighting verbally to employees on all work-related matters and issuing warning letters when needed.
- Develop and update employee handbooks for staff reference.
- Implement company and HR policies and initiatives aligned with the overall business strategy, e.g., Staff Performance Measurement (KPI, appraisal), disciplinary, and attendance management.
- Implementing HR strategies and reviewing the department's performance quarterly.
- Nurture a positive working environment.
- Organized employee appraisal reviews to discuss performance with managers and assess compensation.
- Providing expert legal advice on disciplinary and grievance issues to support management.
- Drafting and issuing termination paperwork and exit interviews to comply with release procedures.
- Organized orientations, events, and activities for employees to deliver the objectives of the organization.
- Communicate with vendors to address queries and concerns and support internal and external requests.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Oversaw inventory management, maintaining optimal supply levels while minimizing waste and unnecessary expenses.
- Manage conflict resolutions to help teams foster relationships and improve teamwork capabilities.
- Provide clerical and administrative support (entering, formatting, and printing information, organizing work, and answering inquiries on HR-related matters).
- Identified and solved complex strategy problems impacting management and business direction.
- Spearheaded the company's talent acquisition and recruitment processes through best practices, compliance, and organization.
- Boosted employee engagement with the implementation of regular feedback sessions, recognition programs, and team-building activities.
- Managed complex employee relations issues with empathy, discretion, and adherence to legal requirements.
- Collaborated cross-functionally to drive organizational change efforts for enhanced productivity and operational excellence.
- Fostered an inclusive environment where all employees felt valued through the promotion of diversity and inclusion initiatives.
- Spearheaded strategic workforce planning initiatives that aligned talent management efforts with long-term business objectives.
Human Resource Executive
GCH Retail (M) Sdn. Bhd.
03.2014 - 01.2020
- Held open interview for new company branch in Palm Mall, Seremban, and own branch, Lukut Port Dickson.
- Foster a teamwork environment conducive to positive dialogue across the organization with the 'Your Voice Count' program and yearly survey.
- Negotiating favorable contracts and ensuring that the company did not pay for benefits for which employees were ineligible cut staff costs by 8%.
- Revised job descriptions across all levels to ensure the team is working efficiently and proactive.
- Conduct investigation and record for IR, including for managerial level.
- Controlling staff cost by scheduling the roaster effectively to reduce overtime and additional labor cost, reducing recruitment coast by hiring the right person to reduce the turnover, etc.
Education
Bachelor of Business (Hons) Engineering Entrepreneurship -
Universiti Malaysia Perlis
01.2009 - 01.2012
Foundation in Science (Science Physic) - undefined
Kolej Matrikulasi Melaka
01.2008 - 01.2009
SPM - undefined
Sekolah Menengah Teknik Melaka
01.2006 - 01.2007
Skills
HR OPERATION MANAGEMENT
HIRING AND ONBOARDING
PERFORMANCE REVIEW
LABOR & EMPLOYMENT LAW
HUMAN RESOURCE MANAGEMENT SYSTEM (HRMS)
SAP SUCCESSFACTORS
STRATEGIC PLANNING
HUMAN RESOURCE MANAGEMENT
LABOR LAW COMPLIANCE
EMPLOYEE RELATIONS
PAYROLL COORDINATION
References
References available upon request.
Timeline
Group, Human Resource and Admin Executive
Nizra Group Berhad
04.2021 - Current
Human Resource Executive
GCH Retail (M) Sdn. Bhd.
03.2014 - 01.2020
Bachelor of Business (Hons) Engineering Entrepreneurship -
Universiti Malaysia Perlis
01.2009 - 01.2012
Foundation in Science (Science Physic) - undefined
Kolej Matrikulasi Melaka
01.2008 - 01.2009
SPM - undefined
Sekolah Menengah Teknik Melaka
01.2006 - 01.2007
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