Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ikumi Shimohata

Ipoh, Perak

Summary

Driven professional with a diverse background, including impactful roles at Akasakadai Nursery School and Richemont Japan. Excelled in enhancing customer satisfaction and classroom inclusivity, showcasing strong customer engagement and proficiency in Microsoft Office. Demonstrated ability to boost sales and manage resources effectively, leveraging both interpersonal and organizational skills.

Overview

8
8
years of professional experience
3
3
Certifications

Work History

Nursery Teacher

Akasakadai Nursery School
02.2024 - 01.2025
  • Contributed to the creation of an inclusive classroom culture by celebrating diversity through lessons on various cultures, traditions, and holidays.
  • Managed classroom resources efficiently to ensure all materials were readily available for planned activities throughout the day.

Salesperson

Lotte Duty Free Japan
01.2024 - 01.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

Admin Assistant

Kawaguchi Hoshinoko Nursery School
08.2019 - 09.2021
  • 内容仕事1
  • 内容仕事2
  • 内容仕事3

Customer Service Representative

Richemont Japan
11.2016 - 12.2017
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Nursing

Toyohashi SOZO University
Aichi, Japan
03.2010

Fashion Design

Vantan Design Institute
Aichi, Japan
03.2010

International Course

Hikarigaoka Girls' High School
Aichi, Japan
03.2007

Skills

    Customer Service

    Call Center Experience

    Office Administration

    Customer Engagement

    Microsoft Office (Word, Excel)

Languages

Japanese
Native language
English
Intermediate
B1

Certification

Nursery School Teacher License

Timeline

Kindergarten Teacher License

06-2024

Nursery School Teacher License

03-2024

Nursery Teacher

Akasakadai Nursery School
02.2024 - 01.2025

Certified Care Worker

02-2024

Salesperson

Lotte Duty Free Japan
01.2024 - 01.2025

Admin Assistant

Kawaguchi Hoshinoko Nursery School
08.2019 - 09.2021

Customer Service Representative

Richemont Japan
11.2016 - 12.2017

Nursing

Toyohashi SOZO University

Fashion Design

Vantan Design Institute

International Course

Hikarigaoka Girls' High School

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Ikumi Shimohata