IHSAN BIN RADZI
TECHNICIAN
No 45 Lorong 33 ,Taman Sri Mahkota Kuantan, Pahang
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
8
8
years of professional experience
Work History
TECHNICIAN
RAYA AIRWAYS SDN BHD
07.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Achieved significant energy savings by installing and maintaining energy-efficient systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Engineering Assistant
POS AVIATION ENGINERING SERVICES SDN.BHD
09.2017 - 12.2020
- Followed safety rules and standards, reporting concerns to management.
- Attend flight departures and arrival
- Doing lavatory /water drinking services as aircraft needed
- Responsible for aircraft marshalling,headset communication,aircraft pushback & towing,operational of aircraft full ground support,water waste servicing to always follow standard operating procedure and safety guidelines.
- Attend course: Air Legislation,Human factor,Ramp safety,Safety management system,Radio telephony,Aircraft safety,Electrostatic Sensitive Discharge.
Mechanic
POS AVIATION SDN BHD
09.2016 - 09.2017
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Make good all equipment to inspection by M.A.B (Malaysian Airport Berhad)
- Enhanced team morale and productivity by establishing positive work environment.
Education
High School Diploma -
Institut Latihan Perindustrian
Kuantan, Pahang, Malaysia 04.2001 -
No Degree - Pengurusan Katering & Perhotelan
Sijil Pelajaran Malaysia
Muar Town, Johor, Malaysia 04.2001 -
Skills
- Maintenance and repairs
- Customer Service
- Equipment Maintenance
- System Troubleshooting
- Interpersonal skills
- Computer Literate
- Multitasking and Organization
- Time management & Work Ethic
- Leadership & Teamwork
- Works Well Under Pressure
- Operations Monitoring
Timeline
TECHNICIAN
RAYA AIRWAYS SDN BHD
07.2022 - Current
Engineering Assistant
POS AVIATION ENGINERING SERVICES SDN.BHD
09.2017 - 12.2020
Mechanic
POS AVIATION SDN BHD
09.2016 - 09.2017
High School Diploma -
Institut Latihan Perindustrian
04.2001 -
No Degree - Pengurusan Katering & Perhotelan
Sijil Pelajaran Malaysia
04.2001 -
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