IFFAH NAZIHAH BINTI KAMALAFFANDY
Bachelor's Student In Analytical Economics
Nilai Impian, Negeri Sembilan
Summary
Outgoing and friendly person with excellent interpersonal communication strengths. Solid experience processing payments, handling pressure and meeting customer demands with diligent and well-organized mentality. Customer-oriented candidate recognized for delivering high-quality customers service, values and mission. Consistently receives excellent feedback and praise from customers.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
04.2021 - Current
- Customer Service: Greet customers, assist with orders, make menu recommendations, and address concerns professionally.
- Marketing: Promote new products and seasonal offerings, engage customers with loyalty programs, and support store marketing initiatives.
- Cash Handling: Accurately process payments, handle cash, and manage transactions at the cashier station.
- Store Maintenance: Maintain cleanliness, restock supplies, and follow health, safety, and sanitation guidelines.
Education
Bachelor of Analytical Economics - International Economics
Multimedia University
Cyberjaya, Selangor, Malaysia 04.2001 -
Foundation of Business - Business Management
Multimedia University
Malacca, Malaysia 04.2001 -
Skills
Customer care
Languages
Malay, English
Native language
Malay
Proficient
C2
English
Advanced
C1
Timeline
Barista
Starbucks
04.2021 - Current
Bachelor of Analytical Economics - International Economics
Multimedia University
04.2001 -
Foundation of Business - Business Management
Multimedia University
04.2001 -
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