Hyerin Bhang
Pharmacy Student
Semenyih, Selangor,10
Summary
Dynamic and bilingual professional with a proven track record at Serena English Academy, enhancing students' English skills and fostering academic success through individualized instruction and lesson planning. Excelled in a fast-paced environment at Mega Coffee, delivering exceptional customer service and demonstrating strong multitasking abilities. Skilled in building rapport and conducting progress evaluations, bring a blend of hard and soft skills to achieve outstanding results.
Overview
3
3
years of professional experience
Work History
English Tutor
Serena English Academy
07.2024 - 09.2024
- Improved students' written and verbal English skills through personalized learning programs.
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
Cafe Barista & Management
Mega Coffee
08.2021 - 09.2023
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Enhanced customer experience by providing personalized beverage recommendations and efficiently preparing orders.
- Resolved customer complaints promptly and professionally, ensuring repeat business and upholding the cafe''s reputation for excellent service.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
Education
Master of Science - Pharmacy
University of Nottingham Malaysia
Semenyih, Selangor, Malaysia 04.2001 -
Skills
Individualized Instruction
Lesson Planning
Building rapport
Progress Evaluations
Bilingual in [Language]
Languages
Korean
Native language
English
Advanced
C1
Timeline
English Tutor
Serena English Academy
07.2024 - 09.2024
Cafe Barista & Management
Mega Coffee
08.2021 - 09.2023
Master of Science - Pharmacy
University of Nottingham Malaysia
04.2001 -
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