Versatile, results-oriented, decisive leader with proven success in field operations, overseeing all aspects of total logistics activities, negotiating contracts, transportation and handling costs to name a few. Committed in finding new innovative ways of further enhancing my knowledge and skills. Track record of spearheading operational improvements to drive productivity and reduce costs. Excel in dynamic, demanding environments while remaining pragmatic and focused.
· Monitoring daily tasks to ensure smooth operations.
· Conducting recruitment, interviews, and hiring processes.
· Analysing productivity data to optimize Proof of Delivery (POD) returns.
· Utilizing historical records to forecast future buying and selling patterns.
· Maintaining industry knowledge, including challenges and opportunities.
· Generating corrective action reports in response to any issues arising during delivery activities.
· Collaborating with other department heads to enhance efficiency in e-commerce, such as track and trace and E-POD.
· Designing new processes to improve quality, productivity, or profitability.
· Collaborating closely with vendors to ensure optimal fleet strength and comprehensive coverage across local, outstation, and cross-border operations.
· Ensuring compliance with all customs requirements for inbound and outbound shipments in Singapore and Thailand.
"Since April 2019, I've managed to decrease our diesel usage by 55 to 60%, leading to a total monthly cost reduction of RM45,000 that has been sustained until now."