Humaira Binti Che Nan
Assistant Manager Commercial Finance & Project Management
Dengkil,Selangor
Summary
Knowledgeable project manager with 7 + years of professional experience and certification in Agile methodology. Passionate about implementing Agile solutions to achieve the satisfaction of external stakeholders. Managed to increase the efficiency of project teams.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Assistant Manager Commercial Finance & Project Management cum Test Lead
BMW Credit (Malaysia) Sdn Bhd
01.2019 - Current
- Divided into 2 job scopes:
- 1. Assistant Manager Commercial Finance
- Monitor and manage the dealers’ credit utilization and credit lines.
- Manage the dealers’ outstanding ensuring overdue payments are posted in a timely manner.
- Handling cash posting in CFS (Commercial Finance System) and reconciliation processes / issues with Finance Team
- Ensure accuracy of data in the CFS for each unit of floor stock by dealer.
- Ensure and provide a stock list report to NSC (National Sales Company) and dealers upon request.
- Preparing and providing reports (Credit Utilization report for all dealers) to management and NSC team EOD (End of day) to give a clear overview of the latest dealer credit limit utilization.
- Follow up on curtailment payment from Dealer (monthly invoice generation and payment reminders according to the SLA).
- Maintain and improve the existing processes to challenge and improve the Guidelines according to the newest regulatory, legal and business KPI requirements.
- Supervisors of the Collateral Management including used cars, demo cars, etc.
- Developed short-term and long-term project goals. Maintained a database of banking clients and associated projects. Prepared periodic project status reports. Nurtured productive relationships with external vendors. Initiated an employee mentoring program with incentives for meeting project goals.
- Ensure optimal efficiency and effectiveness in the Audit process with correct and timely reporting of Audit results and dealer cash flow / delinquency results.
- Work with respective stakeholders including Sales Operations, Finance and Risk Management, Legal and Audit within SF to conduct dealer review.
- Ensure all reports generated for meetings and reporting purposes are generated on time and always saved in the share point.
- Ensure all stock audits are carried out in a timely manner and reports are circulated and saved in the share point.
- 2) Project Management & Test Lead:
- Lead the new projects by monitoring the progress of the projects (Reporting).
- Work closely with respective stakeholders to create detailed business analysis, outlining problems, opportunities and solutions for a business to improve daily business operations.
- Involve in User Acceptance Criteria, User Specifications, Business Requirements documents review / writing.
- Collaborate with IT & developers throughout the Software Development Life Cycle (SDLC) process to meet the user requirements.
- Involve in UAT / SIT / Regression / Sanity testing for System Enhancement as well as preparing Test Scenarios, Test Cases, Test Scripts & Test Data.
- Updating Test Result and raising ticket in JIRA/Easy Vista for Defect issue in existing system.
- Preparing Slide presentation & leading the weekly & monthly meeting to update the progress of the project handling.
- Involve in End-to-End New System Enhancement for Commercial Finance Operation & E-Invoice.
Recoveries Executive & Project Portfolio Management
Adecco Staffing & Outsourcing Sdn Bhd
02.2018 - 11.2018
- Handling repossessed vehicles/equipment for BMW Credit (M) Sdn Bhd and BMW Financial Services Singapore for auction and remarketing processes.
- Assist customers and clients’ enquiries via call center operation.
- Prepare daily and monthly reports for remarketing vehicles.
- Dealing with debiting payment and charges in BEAM.
- Assist in preparing letters, Settlement Quote, documentation needed for E-batal procedures (sold auction vehicles) and Proof of Posting listing.
- Advice responsible Legal firm to apply court order on behalf of BMW.
- Assist in wholesale operation and review all operational flows available in daily processes.
- Review and update process mapping by verifying with related teams for related processes involved as per Business as Usual (BAU).
- Assist in preparing and reviewing user manual as per latest process enhancement available in the system to be added, applied, and updated in the document.
- Preparing Standard of Procedure (SOP) for new project management flows.
- Work closely with the IT team to act as business analyst to review User Specification documents, user stories & process flow in handling system testing.
- 10 Months Contract
Test Manager/Lead
Brilliance Information Sdn. Bhd.
07.2017 - 12.2017
- Responsible for leading uCustoms Project with Royal Malaysian Customs Department (RMCD).
- Plan, organize and schedule all operations activities in agreement with RMCD.
- Prepare a detailed test plan for the testing activity.
- Prepare User Guide, Business Requirements documents / Business Specifications Documents.
- Collaborate with IT & developers throughout the Software Development Life Cycle (SDLC) process to meet the user requirements.
- Prepare a detailed staffing schedule for QC Engineers and Functional Leads who will be facilitating the testing activities.
- To prepare and submit all Entrance Criteria required for all system testing activities.
- To prepare and submit Exit Criteria and obtain signoff for testing activities.
- Work closely with Business Analyst (BA) to verify and approve all test cases, test data and test scripts prepared by QC Engineer.
- Monitoring defects using TFS (Team Foundation System).
- Responsible for preparing daily, weekly, and monthly testing report activities.
- Involve in handling administrative tasks by preparing minutes meeting, slide presentation, documentation of minutes meeting, OT claims and leave records.
- Taking down meeting minutes and circulating to management before the next meeting.
- 6 Months Contract
Tester Engineer
HUDECCAN TECHNOLOGIES SDN. BHD
04.2017 - 04.2017
- Responsible for handling new projects with Prudential Asia Services Malaysia for Prudirect online Project.
- Work as Business Analysts in reviewing preparing test cases, test data and test scripts for sign off.
- Collaborate with IT & developers throughout the Software Development Life Cycle (SDLC) process to meet the user requirements.
- Involve in system testing in SIT and UAT level/ IL system.
- Preparing SOP/BR (Business Requirement) document for UAT/SIT Testing.
- Raise defects in JIRA for any issues occurred during testing.
- Follow-up defects in JIRA by involving in regression testing (Re-testing).
- Preparing Test Scenario for negative testing in SIT/UAT level.
- 6 Months Contract
Project manager
FINEXUS INTERNATIONAL SDN. BHD
10.2014 - 09.2016
- Senior Executive for BMMB project, System Testing, Debit & Credit Card Application
- Resolved project issues and maintained ongoing communications with clients.
- Prepared status reports and project budgets and Established project goals and adjustment as needed.
- Presented detailed project plans and proposals to upper management for approval.
- Coordinated with vendors and clients on various projects.
- Compilation & monitor "floating funds" for account reconciliation purposes.
- Daily & Monthly Card Transaction & Reloads reconciliation monitoring & reporting including identifying unreconciled amounts triggered by Finance.
- Preparing daily/monthly and yearly reconciliation reports for record keeping.
- Preparing monthly BNM reports to submit to Bank Negara Malaysia.
- Work closely with stakeholders as business analyst in helping to define process enhancement / services & help to document all initiatives provided by them.
- Preparing and generating daily test cases according to the new system provided in the UAT, SIT and Production environment by providing a screenshot in every test cases.
- Handling any system issues by preparing the SCR (system Service Request) for our further testing and compiling all issues in 1 excel sheet to further investigation and follow up with the IT team.
- Preparing all the report templates (daily/monthly/yearly) /forms which needed and submit to the IT team to deploy in the Production environment as required.
- Generating transaction using terminal to test the transaction reports in system for new debit card testing (Daily checking).
- Prepare SOPs, user Guide and Test guide for business partners and IT team.
- Involve in fraud testing using FDS (Fraud Detecting System) using test cases created by us as per requirement by BNM. / SQL.
- Involved in customer services/call Centre operations/ IVR Testing/ AML investigations/
- Payment processing.
- Handling payments via online banking system / internet banking.
- Involve in HR tasks (leave record/staff OT and claims).
Senior Global Support Executive & Business Analyst (Hong Kong Payment)
HSBC ELECTRONIC DATA PROCESSING (MALAYSIA) SDN. BHD
06.2011 - 09.2014
- Accounting/Payments Executive/ Senior Executive for Pre-Advice Team (Treasury Operation)
- Key in the data in excel format using Nostro Gen manually.
- Using GMG and HSBCnet system in day-to-day processing the data
- Receiving and sending e-mail by using Lotus Notes especially in investigating, Resolution and ownership of all issues relating to the process.
- Labeling and uploading the data using GWIS system.
- Provide good value to clients without time gap due to currency exchange as per client’s instruction for their money to transfer in their account on the same day
- Providing HSBC clients with good value in investing their money in HSBC Malaysia/ report to the treasury team using INFRA via Lotus Notes to invest first every 30 minutes before currency cut off time.
- Being an approval for data entry done by the maker in processing payment.
- Be a permanent recruiter to recruit new staff in giving training for new process enhancement and to achieve target customers in investing funds to HSBC.
- Involve in HR tasks by preparing TO claim reports, Leave reports and Management Reports.
- Handling inbound and outbound calls from customers in providing financial services (Queries, Issues, Complaint).
- Involve in daily reconciliation processes using TLM System
- Supporting Call Center team by involving in AML investigation, IVR testing, CRM
- Responsible also in handling new project with HSBC Malaysia
- Review existing business requirements / User Guide documentations.
- Work closely with Business Analysts in preparing test cases, test data and test scripts for sign off.
- Involve in system testing in SIT and UAT level/ IL system.
- Work closely with other stakeholders to identify process issues & enhancement by providing opportunities & solutions for a business to stakeholders.
- Preparing SOP/BR (Business Requirement) document for UAT/SIT Testing.
- Raise defects in JIRA for any issues occurred during testing.
Education
Bachelor's degree - Human Sciences (Communication) (Honours)
International Islamic University Malaysia (IIUM)
05.2011
Pre-University - Human Sciences
Matriculation Centre International Islamic University Malaysia
06.2007
Skills
Windows XP, Windows VISTA, Windows 7, Microsoft Office Applications, Windows Movie Maker, Internet, Statistical Package for Social Sciences (SPSS), SQL, ITIL/IBM Series/AS 400, SAP, Net, JIRA, Silverlake, AML, EasyVista
References
Nurul Huda Mohamad, Zaki, Test Lead, nurul.huda@brinfo.com.my, 018-2004444, A-G-02 SME Technopreneur Centre, 2260 Jln Usahawan 1, Cyberjaya, Selangor, 63000
EXTRA CURRICULAR ACTIVITIES
Participate in Leadership Training Programme (LEADTRAIN) as committee for Preparation and Technical (Prep & Tech). Participate in Kursus Asas PGA Membaca Kompas, Peta/Pandu Arah dan Ikhtiar Hidup organized by PDRM and SUKSIS on 09/04/2008-13/04/2008. Participate in Ibadah Camp organized by Co-Curricular Activity Center (S-DEV), IIUM under SUKSIS on 09/07/2009-11/07/2009. Participate in Team Building Programme organized by Co-Curricular Activity Center (S-DEV), IIUM under SUKSIS on 04/09/2007-06/09/2007. Participate in Latihan/Ujian Menembak Senjata Api Revolver .38 SPL & Colt M16 5.56MM organized by PDRM under SUKSIS on 21/02/2009-22/02/2009. Participate in Etika & Pengurusan Integriti PDRM organized by SUKSIS. Convocation Day as Inspektor Sukarelawan Siswa Siswi Polis at University Malaya on 19 Jun 2010 by Tan Sri Musa bin Tan Sri Haji Hassan (IGP). Member of Rakan Alam Sekitar (RAS).
Training
- Sanction.
- Anti-Money Laundering.
- FATCA
- Information Security (Securing Information, Protecting Reputation).
- Business Resilience - Bribery, Zero Tolerance.
- IAS & IFRS.
- Customer Due Diligence and Record Keeping Requirement for anti-Money. Laundering and Counter.
- Terrorist Financing - business Policy and Principles for Countering Bribery.
- Digital Boost (AI)
- Digital Boost (IT Security)
- Digital Boost (Cloud)
- Digital Boost (Process Digitalisation)
- Digital Boost (Sustain & Technology)
MAIN COURSES TAKEN AT THE UNIVERSITY LEVEL
- COMM 1010 Introduction to Mass Communication
- COMM 2999 Research Methodology
- COMM 3030 Computer Mediated Communication
- COMM 4450 Muslim Press
- COMM 4230 Organization Communication: Case Study
- RKGS 2010 Creative Thinking and Problem Solving
- CCSP 1492-2491 SUKSIS Skills
Timeline
Assistant Manager Commercial Finance & Project Management cum Test Lead
BMW Credit (Malaysia) Sdn Bhd
01.2019 - Current
Recoveries Executive & Project Portfolio Management
Adecco Staffing & Outsourcing Sdn Bhd
02.2018 - 11.2018
Test Manager/Lead
Brilliance Information Sdn. Bhd.
07.2017 - 12.2017
Tester Engineer
HUDECCAN TECHNOLOGIES SDN. BHD
04.2017 - 04.2017
Project manager
FINEXUS INTERNATIONAL SDN. BHD
10.2014 - 09.2016
Senior Global Support Executive & Business Analyst (Hong Kong Payment)
HSBC ELECTRONIC DATA PROCESSING (MALAYSIA) SDN. BHD
06.2011 - 09.2014
Bachelor's degree - Human Sciences (Communication) (Honours)
International Islamic University Malaysia (IIUM)
Pre-University - Human Sciences
Matriculation Centre International Islamic University Malaysia
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