Hui Kee Chong
Partner Operations Manager
Puchong
Summary
Experienced Operations Manager with a strong background in partner operations, team leadership, and process improvement within tech and communication industries. Skilled in project management, data analysis, and stakeholder engagement.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Partner Operations Manager
Bytedance Co
Kuala Lumpur, Kuala Lumpur
11.2021 - Current
- Developed and executed partner operations strategy, ensuring smooth implementation of initiatives.
- Managed over 30+ projects, collaborating with AI Data service vendor and stakeholder, established governance, and streamline operational processes
- Lead global team, driving scalability and operational improvements on AI Labeling projects
Assistant Manager - Operations
Scicom (MSC) Bhd & Canaan Communication & Technology
10.2018 - 10.2021
- Supervised inbound and outbound teams, ensuring performance and KPIs were met
- Conducted quality audits and performance appraisals, provided training and support, and managed over social media supports, data cleaning, data verification, outbound sales call with team of customer support.
- Maintained and updated Operations Quality Management System (QMS).
Product Specialist (Oncology)
OrientEuro Pharma (M) Sdn Bhd
01.2018 - 10.2018
- Achieved sales targets, developed marketing activities, and educated healthcare professionals
- Conducted sales presentations and developed customer-focused materials.
- Managed more than 20 key accounts and achieved maximum sales in quarter
Marketing Coordinator (Contract)
Abbott Laboratories (M) Sdn Bhd
07.2017 - 12.2017
- Developed product labels, executed marketing campaigns, and conducted digital marketing analysis.
Education
BSc (Hons) Nutrition -
International Medical University
Kuala Lumpur 09.2014 - 05.2017
Edexcel A-Level -
Methodist College Kuala Lumpur
Kuala Lumpur 09.2012 - 04.2014
Skills
Communication & Negotiation: Effective liaison and negotiation to achieve common goals
Project Management & Leadership: Leading teams and managing projects to meet timelines and goals
Data Analysis: Developing templates for tracking and improving management processes
Languages
English, Chinese (Mandarin)
Native language
English
Advanced
C1
Mandarin
Proficient
C2
Malay
Upper intermediate
B2
Cantonese
Upper intermediate
B2
References
Available upon request.
Timeline
Partner Operations Manager
Bytedance Co
11.2021 - Current
Assistant Manager - Operations
Scicom (MSC) Bhd & Canaan Communication & Technology
10.2018 - 10.2021
Product Specialist (Oncology)
OrientEuro Pharma (M) Sdn Bhd
01.2018 - 10.2018
Marketing Coordinator (Contract)
Abbott Laboratories (M) Sdn Bhd
07.2017 - 12.2017
BSc (Hons) Nutrition -
International Medical University
09.2014 - 05.2017
Edexcel A-Level -
Methodist College Kuala Lumpur
09.2012 - 04.2014
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