HUI CHEN CH'NG
Penang
Summary
As a detail-oriented person, I possess strong skills in making critical decisions, efficiently managing deadlines, and enhancing internal systems. I am fully committed to driving company growth and cultivating a culture of continuous improvement.
Overview
6
6
years of professional experience
Work History
SAP OTC/ SD Engineer
Bbraun Medical Industries
04.2024 - Current
- Prepared SAP change request documentation, executed changes, and performed system testing to meet business requirements.
- Provided 2nd level support to resolved user incidents.
- Acted as in-house advisor, guiding business departments as needed.
ERP SME
Jabil Sdn Bhd
07.2021 - 04.2024
- Handled system service tickets and resolved user issues to ensure data integrity, troubleshoot system errors, and enhance performance for seamless ERP functionality.
- Contributed to the design and construction of new tools in accordance with business requirements, including comprehensive scenario testing, UAT and supporting test result validation.
- Engaged in cross-functional projects to optimize procurement processes, streamline workflows and improve operational efficiency.
- Delivered regular training and knowledge sharing to all employees.
- Created and maintained user documentation and training materials.
- Supported the execution of Robotic Process Automation bots with rigorous error checks for reliable and efficient automation processes.
- Demonstrated hands-on experience in implementing S/4 HANA projects, transforming manual reversal processes into efficient tools using Fiori and effectively migrating the express shipment tool from PEGA to PowerApps.
Buyer
Jabil Sdn Bhd
11.2018 - 06.2021
- Managed purchasing activities across multiple work cells, including order creation, tracking, and issue resolution.
- Proactively worked with vendors to identify and swiftly address supply chain issues, ensuring timely product deliveries.
- Evaluated quotations, negotiated costs and aligned procurement decision with budget constraints when sourcing stock from open market or brokers to cover shortages.
- Ensured system accuracy and integrity by regularly updating part information, including lead-time, pricing, and supplier details.
- Conducted thorough reviews of internal procurement processes, identified bottlenecks and proposed effective improvements to enhance purchasing and delivery efficiency.
Education
Bachelor of Business Administration -
Universiti Utara Malaysia
2018
Malaysian Higher School Certificate (STPM) -
Penang Chinese Girls' High School (PCGHS)
2013
Malaysia Certificate of Education (SPM) -
Penang Chinese Girls' High School (PCGHS)
2011
Skills
- Fluent in spoken and written English, Mandarin and Malay
- Proficient in Microsoft Office programmes including Excel, Word and PowerPoint, Forms, Power Tools
- Extensive experience and expertise in SAP systems
- Good knowledge on Kinaxis Rapid Response, Blue Prism, and SAT
- Demonstrates strong analytical and problem-solving abilities
- Thrives in high pressure environments with constantly changing priorities and deadlines
Timeline
SAP OTC/ SD Engineer
Bbraun Medical Industries
04.2024 - Current
ERP SME
Jabil Sdn Bhd
07.2021 - 04.2024
Buyer
Jabil Sdn Bhd
11.2018 - 06.2021
Bachelor of Business Administration -
Universiti Utara Malaysia
Malaysian Higher School Certificate (STPM) -
Penang Chinese Girls' High School (PCGHS)
Malaysia Certificate of Education (SPM) -
Penang Chinese Girls' High School (PCGHS)
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