Hue Pui Foo
Key Account Manager
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Enhanced profitability through strategic analysis and effective problem-solving, while implementing cost-saving procurement strategies. Adapt at managing cross-functional teams to deliver high-quality results and drive growth opportunities.
Overview
9
9
years of professional experience
Work History
Key Account Manager
More Design Contract Sdn Bhd
05.2023 - Current
- Managed and nurtured long-term relationships with key clients including retailers, developers, and property management company.
- Developed customized furniture solutions based on client needs, design requirements, and project specifications.
- Achieved sales targets through strategic upselling, cross-selling, and account expansion initiatives.
- Coordinated with design, production, and logistics teams to ensure timely and accurate project delivery.
- Prepared and negotiated proposals, quotations, and contracts to align with client expectations and company margins.
- Monitored market trends and competitor activities to identify new business opportunities.
- Handled post-sales service, issue resolution, and ensured high client satisfaction and retention.
- Maintained detailed account records, sales forecasts, and performance reports for internal review.
- Conduct site inspections to ensure all delivery accordingly to project specifications.
- Resolve on-site issues promptly and report any delays or problems to top management.
Senior Purchaser
More Design Contract Sdn Bhd
02.2023 - 05.2023
- Sourced and selected ready-made furniture and home decoration aligned with market trends and customer preferences.
- Managed vendor relationships, negotiated pricing and terms to maximize profit margins and ensure consistent supply.
- Issued and tracked purchase orders, managed shipments, and resolved delivery discrepancies with suppliers and logistics partners.
- Collaborated with merchandising and marketing teams to support seasonal product planning and promotions.
- Conducted regular market research to identify new products and maintain competitiveness in pricing and style.
- Maintained detailed procurement records including product specifications, costs, and supplier performance history.
- Analyzed procurement costs, shipping fees, and import duties to optimize purchasing efficiency.
- Participated in furniture fairs and vendor visits to explore new sourcing opportunities.
- Ensured product quality and compliance with brand standards through supplier coordination and sample evaluations.
Project Manager
Devicify Network
12.2020 - 01.2023
- Planned and executed end-to-end networking projects, including LAN/WAN, wireless, and security infrastructure.
- Performed site surveys, cabling layout planning, and bandwidth analysis to support infrastructure design.
- Advised on network lifecycle planning, upgrades, and capacity expansion based on usage trends and business growth.
- Conducted system testing, deployment, and final handover, ensuring seamless operational readiness.
Procurement Executive
Two Points Sdn Bhd
09.2019 - 08.2020
- Sourced premium gift items and customized merchandise from local and overseas suppliers based on client requirements and budgets.
- Managed the full procurement cycle, from quotation requests and price negotiation to purchase order issuance and delivery follow-up.
- Built and maintained strong relationships with suppliers to ensure competitive pricing, quality standards, and timely delivery.
- Monitored inventory levels and coordinated with sales and warehouse teams to ensure stock availability for ongoing campaigns and events.
- Conducted product sourcing based on seasonal trends, client briefs, and market demand.
- Handled quality checks, sample approvals, and ensured all items met branding and customization specifications.
- Maintained accurate procurement records and supported invoicing and payment processes with the finance team.
- Assisted in developing procurement strategies to reduce lead time and optimize supplier performance.
Purchasing and Merchandising Executive
ALLIT Hypermarket Sdn Bhd
05.2016 - 04.2019
- Handled procurement of mobile accessories and gadgets including powerbank, charging cable, drone, smartwatch and others.
- Negotiated pricing, payment terms, and stock availability with local suppliers and distributors.
- Analyzed market trends and customer demand to select and source high-demand, competitive tech products.
- Collaborated with sales and marketing teams to plan product launches, promotions, and bundle deals.
- Managed inventory levels and replenishment cycles to balance stock availability with turnover efficiency.
- Monitored product performance and adjusted buying strategies to optimize margins and reduce aging stock.
- Coordinated with visual merchandisers to ensure proper in-store display and alignment with promotional campaigns.
- Prepared sales and purchase reports to support forecasting, budgeting, and management decision-making.
Education
STPM -
SMK Mahmud Raub
Pahang 04.2001 -
Skills
- Client relationship building
- Business development
Account retention
Consultative selling
Problem-solving abilities
Timeline
Key Account Manager
More Design Contract Sdn Bhd
05.2023 - Current
Senior Purchaser
More Design Contract Sdn Bhd
02.2023 - 05.2023
Project Manager
Devicify Network
12.2020 - 01.2023
Procurement Executive
Two Points Sdn Bhd
09.2019 - 08.2020
Purchasing and Merchandising Executive
ALLIT Hypermarket Sdn Bhd
05.2016 - 04.2019
STPM -
SMK Mahmud Raub
04.2001 -
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