Hubert Saw
Supervisor
Kuala Lumpur
Summary
At Yi Feng Restaurant, I excelled as a Manager, leveraging strategic planning and staff management to enhance team performance and customer satisfaction. I adeptly managed budgets and resolved conflicts, fostering a professional environment and achieving significant business growth. My approach combines effective communication with financial acumen, driving success and operational excellence.
Overview
4
4
years of professional experience
1
1
Language
Work History
Manager
Yi Feng Restaurant
10.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Form 5 -
Smk Seri Indah
SelangorSkills
Budgeting
Job inspections
Creative merchandising
Strategic planning
Mathematical calculations
Staff Management
Timeline
Manager
Yi Feng Restaurant
10.2020 - Current
Form 5 -
Smk Seri Indah