HRITIKVEER SINGH
IT TECHNICIAN / IT SUPPORT SPECIALIST
4A 6-17 LORONG SEMARAK API SATU BANDAR BARU AYER ITAM 11500 PULAU PINANG,PENANG
Summary
Motivated and detail-oriented IT graduate with hands-on experience in computer system operation and computer system administration. Skilled in server configuration, network setup , and system maintenance. Capable of performing day-to-day IT supports tasks, troubleshooting technical issues, and assisting with IT operation. Strong understanding of system security, hardware/software installation, and user support. Eager to contribute to a professional IT environment and continue developing technical skills.
Overview
2
2
years of professional experience
3
3
Languages
Work History
SERVICE CREW
SEOUL GARDEN
PULAU PINANG, PENANG
05.2025 - Current
- Assisted in managing crowd flow during peak hours with efficient teamwork
- Took and served orders accurately, with attention to customer preferences and special requests
SERVICE CREW
SUSHI KING
01.2023 - 01.2025
- Provided friendly and efficient customer service in a fast-paced dining environment and handled Payments
- Handled customer orders and ensured accurate delivery of food and beverages
Education
SPM -
SMK Ayer Itam
JALAN THEAN THEIK09.
Computer System Operation - SKM
ITPA COLLEGE
BAYAN BARU10.2024
Computer System Administration - Diploma In Progress
ITPA COLLEGE
BAYAN BARUSkills
● Cisco Packet Tracer – Proficient in network simulation, router configuration, and troubleshooting of network topologies
● Operating Systems – Advanced user of Windows 7, 8, 10; capable of system configuration, optimization, and troubleshooting
● Computer Hardware – Skilled in PC assembly, disassembling, hardware diagnostics, and repairs, including RAM, storage, and peripheral installation
● Experienced with Microsoft Office applications
● Team Collaboration – Strong team player with experience in group projects and cross-functional cooperation
● Communication Skills – Clear and professional in both written and verbal communication
● Time Management – Able to manage multiple tasks effectively under deadlines
● Team-based issue resolution
● Work independently when the problem is small
Soft Skills
- Teamwork
- Time Management
- Communication
- Willingness to Learn
- Stress Management
Timeline
SERVICE CREW
SEOUL GARDEN
05.2025 - Current
SERVICE CREW
SUSHI KING
01.2023 - 01.2025
SPM -
SMK Ayer Itam
Computer System Operation - SKM
ITPA COLLEGE
Computer System Administration - Diploma In Progress
ITPA COLLEGE
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