Howekit Kok
Regional Manager
Kuala Lumpur
Summary
Dynamic Regional Manager with a proven track record at Shuyi Malaysia, adept at operational management and staff training. Successfully executed strategic business plans that enhanced market share and profitability. Known for fostering teamwork and implementing effective sales strategies, driving significant growth while maintaining high service quality.
Versatile Regional Manager experienced in wide range of business needs, including strategic planning, promotional activities and human resources. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.
Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage [Number] years of progressive [Industry] experience to positively impact business operations.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Regional Manager
Shuyi Malaysia
2023.08 - 2025.03
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
Store Manager
Xiao Shiguang Noodle House
2023.01 - 2023.06
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Assistant Manager
Haidilao Malaysia
2019.12 - 2022.12
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
SMK Jalan Tasek
Ipoh 2001.04 -
Skills
Operational management
Performance management
Staff training and development
Staff supervision
Operations
Personnel monitoring
Operational oversight
Sales and marketing strategies
Timeline
Regional Manager
Shuyi Malaysia
2023.08 - 2025.03
Store Manager
Xiao Shiguang Noodle House
2023.01 - 2023.06
Assistant Manager
Haidilao Malaysia
2019.12 - 2022.12
High School Diploma -
SMK Jalan Tasek
2001.04 -