Howard Tan Wei Chuan

Currently serving as a Vip Driver for Merryworld Holidays and Limousine Sdn Bhd, providing premium transportation services to clients. This role involves ensuring that passengers experience a high level of comfort and safety during their journeys. Consistently demonstrating excellent time management and communication skills to cater to the needs of clients.

• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Maintained a professional demeanor while delivering exceptional customer service.
• Ensured timely arrivals and departures, enhancing the overall client experience.
• Managed vehicle cleanliness and maintenance, ensuring optimal performance and safety.
• Adapted to clients' unique needs, providing tailored services to enhance satisfaction.
• Performed pre-trip and post-trip vehicle inspections to ensure all vehicle systems were functioning correctly
• Read and interpreted maps and directions to find the most efficient route
• Optimized routes through effective planning

Worked as a Driver for Grab, focusing on delivering safe and efficient transportation services. This position emphasized adherence to road regulations and prioritizing passenger comfort. Engaged with customers to ensure their expectations were met during rides.

• Successfully navigated through busy urban areas, ensuring timely arrivals.
• Maintained a clean driving record while providing excellent service.
• Responded to customer inquiries and concerns, enhancing the user experience.

Served as a Customer Service Attendant at Platinum Club, where the focus was on providing outstanding service to all patrons. Responsibilities included managing customer needs and ensuring a pleasant environment. Developed strong communication skills through regular interaction with clients.

• Resolved customer issues promptly, fostering a positive atmosphere.
• Enhanced customer satisfaction through attentive service.
• Collaborated with team members to improve service.