How Yung Kit
Cheras Batu 9
Summary
I’m an enthusiastic self-starter with strong leadership and communication skills. Proven academic and curricular achievements, and possess the right technical and soft skills required to assist the organization to achieve its goals and objectives as well as my own goals and achievements. Motivated professional with expertise in staff management and process optimisation. Cultivates effective teamwork and communication, ensuring alignment with organisational objectives. Demonstrates a commitment to enhancing customer relationships and achieving operational excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Retail Executive Departments
Popular Sdn. Bhd.
Cheras, Selangor
12.2018 - Current
- Delivered high level of service to customers in effort to build upon future relationships.
- Monitored staff performance to ensure task compliance and quality standards.
- Listened to staff concerns, provided guidance, and offered suggestions for process improvements.
- Ordering of new stocks under budget given by Headquarters.
- Coordinated return of outdated stock to suppliers for credit.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Always intake new staff to teach them to be independent and what are the things that they can and cannot do.
- Resolved discrepancies within a 1-2 week timeframe to ensure data accuracy.
- Coordinated ad hoc business administration tasks, including facility repairs, meeting preparations, and documentation support.
- Received stocks when admin was unavailable or busy attending to managers.
- Filing and writing down important data for others to see.
- Helps to remind the staff must be remain focused and concentrated.
- Learn to differentiate between urgency and importance among given tasks.
- Always update the bosses and staff for any changes.
- Fulfilling the system of transferring between outlets.
- Understood the concept of SAP system.
Assistant Manager
Motorlink Company
Kajang
04.2014 - 12.2018
- Ensured staff completed tasks accurately and efficiently.
- Onboarded new staff to promote independence and clarify responsibilities.
- Differentiated between urgent and important tasks to prioritise effectively.
- Always update the bosses and staffs for any changes.
- Reminded staff to maintain focus and concentration on tasks.
- Learning to be a listener, being patient towards any cases involved, always follow instruction, and learn to do more to help out company by suggesting and feedbacks on how to improve company.
- Understanding the concept and each benefits that export and import can assist the company in which ways.
- Applying for licenses for the company that requires trademark.
- Creating business plan, marketing plan, and financial plan that suits the new department’s purposes.
- Calling and emailing government bodies that are related to export and import.
- Managed ad hoc business administration tasks, including fixing air conditioning and repairing printer machines.
- Updating dates of expiry of each licenses and documentation of export import files.
- Completed minor translations from Mandarin to English with assistance from colleagues.
- Learn that all things must be given clear cut orders and don’t try to act out on behalf without boss instructions.
Business Administration
FCC Sdn. Bhd.
Kuala Lumpur
04.2013 - 03.2014
- Updated management on changes or requirements from new prospects or customers.
- Ensured staff and student data matched data presented to management.
- Reminded staff, students, and management about rules and regulations for maintaining focus.
- Always update myself whenever the boss requires any new changes needed to be done within the centre.
- Learning to be a listener, being patient, always following instruction, and learning to do more to help out the company by suggesting and feedback on how to improve company.
- Learn that all things must be given clear cut orders and don’t try to act out on behalf of the company.
Assistant Cinema Manager
MBO Cinemas
Kuala Lumpur
04.2010 - 03.2013
- Trained new staff to promote independence and clarify their responsibilities.
- Ensured staff completed tasks accurately to maintain operational standards.
- Reminded staff to stay focused to minimise stock shortages and cash discrepancies.
- Differentiated between urgent and important tasks to prioritise workload effectively.
- Always update the bosses and staffs for any changes or requirements stated by HQ.
- Updated myself on new changes required by HQ within the cinema.
- Learning to be a listener, being patient towards any cases involved within the cinema, always follow instruction, and learn to do more to help out the company by suggesting and feedback on how to improve company.
- Learn that all things must be given clear cut orders and don’t try to act out on behalf of the company.
- MBO Spark Mall, 3A-15, Plaza Salak Park, 2, Jalan 1/125E, 20, Taman Desa Petaling, 57100, Kuala Lumpur.
Staff
KUMON SdnBhd
01.2006 - 01.2007
- Facilitated smooth and uninterrupted class flow, enhancing student engagement and learning.
- Adapted teaching methods to different student capabilities, ensuring effective learning for all levels.
- Executed marking scheme within the time frame set by the manager or executive.
- Responded to parents requesting early return of their child, addressing concerns and ensuring smooth communication.
- Prepared workspace for incoming students by organising materials and resources.
Education
Degree in Bachelor of Business Administration (HONS) - english language, public speaking and communication, introduction to accounting principles of economics, mathematics for business and social sciences, computer studies, writing for business, writing for mass communication, introduction to sociology, introduction to cost accounting, management studies, fundamentals of marketing, fundamentals of finance, web page design, English for business, business accounting I, information systems, quantitative techniques I, management principles, business accounting II, economics, quantitative techniques II, organization and human resource, corporate and business law, English for management, managing information systems, business finance, organizational behavior, marketing, e-commerce, international marketing, management accounting, financial statement analysis, organizational development, human resource management, business taxation, portfolio management, international business, corporate governance
UTAR (University Tunku Abdul Rahman)
Sungai Long01-2011
S.M.K. CherasPerdana - Bahasa Melayu, English, Moral Studies, History, Modern Maths, Add Maths, Physics, Biology, English for Science and Technology
01-2006
Skills
- Microsoft Power Point
- Microsoft Word
- Microsoft Excel
- Staff management
- Team building
- Executive decision making
- Operation management
- Customer relationship management
- Budget management
- Inventory control
- Process optimization
- SAP system utilization
- Business administration
- Communication skills
- Problem solving
- Task prioritization
- Executive communication
Custom Section
880918-56-6111
Personal Information
Age: 38
Additional information
I’m an enthusiastic self-starter with strong leadership and communication skills. Proven academic and curricular achievements, and possess the right technical and soft skills required to assist the organization to achieve its goals and objectives as well as my own goals and achievements.
Languages
Malay
Proficient
C2
English
Proficient
C2
Chinese (Mandarin)
Elementary
A2
Chinese (Cantonese)
Intermediate
B1
Certification
- [Area of certification] certified
Interests
- Basketball
- Chess
- basically indoors or outdoors are all okay
Timeline
Retail Executive Departments
Popular Sdn. Bhd.
12.2018 - Current
Assistant Manager
Motorlink Company
04.2014 - 12.2018
Business Administration
FCC Sdn. Bhd.
04.2013 - 03.2014
Assistant Cinema Manager
MBO Cinemas
04.2010 - 03.2013
Staff
KUMON SdnBhd
01.2006 - 01.2007
Degree in Bachelor of Business Administration (HONS) - english language, public speaking and communication, introduction to accounting principles of economics, mathematics for business and social sciences, computer studies, writing for business, writing for mass communication, introduction to sociology, introduction to cost accounting, management studies, fundamentals of marketing, fundamentals of finance, web page design, English for business, business accounting I, information systems, quantitative techniques I, management principles, business accounting II, economics, quantitative techniques II, organization and human resource, corporate and business law, English for management, managing information systems, business finance, organizational behavior, marketing, e-commerce, international marketing, management accounting, financial statement analysis, organizational development, human resource management, business taxation, portfolio management, international business, corporate governance
UTAR (University Tunku Abdul Rahman)