Summary
Overview
Work History
Education
Skills
Interests
Publications
Timeline
Generic
Hossam Fadel

Hossam Fadel

University Lecturer
Jenjarum,10

Summary

A dynamic and results-driven professional with a diverse background spanning accounting, logistics, public relations, and higher education. My career journey began in the corporate world, where I held roles ranging from Accountant to Senior Coordinator in Logistics & Supply Chain, and eventually PR Manager — each role honing my strategic thinking, operational efficiency, and communication expertise.

Fueled by a passion for continuous growth, I pursued an MBA in 2020, a pivotal step that bridged my industry experience with academic knowledge. Shortly after graduating, I transitioned into academia, where I now thrive as both the Programme Coordinator for the MBA Programme and Head of PRIDE (Professional Industry Driven Education) at MAHSA University.

In my current roles, I lead curriculum development, programme management, and institutional coordination to ensure students receive industry-relevant, future-ready education. I oversee academic planning, quality assurance, stakeholder engagement, and the delivery of micro-credential modules across multiple academic levels.

Known for my strengths in direct communication, strategic negotiation, and team motivation, I bring a high level of organization, energy, and discipline rooted in my athletic background. I believe success is earned through commitment and hard work — values I embody in both personal and professional settings.

I am now seeking opportunities where I can continue to make a meaningful impact by combining my leadership, academic, and industry experience to drive results, inspire teams, and contribute to organizational growth.

Overview

16
16
years of professional experience

Work History

Head of PRIDE

MAHSA University
Jenjarum, Selangor
03.2025 - Current

Key Responsibilities:

  • Led the strategic development and implementation of the PRIDE programme focused on bridging academic learning with industry-driven competencies to enhance graduate employability.
  • Designed and oversaw the rollout of 15+ standalone micro-credential modules across diploma, undergraduate, and postgraduate programmes, aligned with current industry trends and the Malaysian Qualifications Agency (MQA) framework.
  • Coordinated multi-level academic timetabling and module scheduling across all faculties to ensure consistent, efficient delivery of PRIDE content.
  • Directed a team of module leaders, content developers, and academic advisors to ensure quality, relevance, and innovation in module design and delivery.
  • Collaborated with industry partners and internal stakeholders to integrate practical, industry-specific skills and digital tools into academic offerings.
  • Managed the digital transformation of PRIDE content through the Kolektif platform, ensuring accessibility and learner engagement across modalities.
  • Oversaw quality assurance, monitoring, and reporting processes to measure student participation, learning outcomes, and graduate readiness.

Key Achievements:

  • Successfully launched and scaled the PRIDE programme university-wide, impacting hundreds of students across all academic levels.
  • Developed a structured, modular curriculum fostering career readiness, entrepreneurship, and digital competency.
  • Established strong alignment between higher education and industry needs, enhancing the relevance and competitiveness of MAHSA graduates.

Lecturer & Program Coordinator for Post Graduate Program

MAHSA University
Jenjarum, Selangor
02.2023 - Current

Role Summary:
As the Programme Coordinator for the MBA Programme, I lead and manage the full academic, administrative, and strategic operations of the postgraduate business programme. I am directly involved in curriculum design, academic planning, student engagement, quality assurance, and compliance, ensuring the programme's continuous growth, industry relevance, and academic excellence.

Key Responsibilities:

  • Academic Leadership & Curriculum Development
    Lead the design, development, and periodic review of the MBA curriculum to ensure alignment with industry needs, academic benchmarks, and accreditation requirements.
    Prepare and update all academic documentation, including course specifications, programme standards, curriculum matrices, lesson plans, and assessment blueprints.
    Collaborate with internal and external stakeholders to ensure the integration of emerging business trends, digital tools, and interdisciplinary learning outcomes.
  • Programme Management & Strategic Oversight
    Manage all aspects of the MBA programme, including intake planning, module delivery, academic calendar design, lecturer assignment, and student load balancing.
    Ensure smooth coordination of all teaching and learning activities, including exams, coursework assessments, final project papers, and viva voce sessions.
    Liaise with the Registry, Examination Unit, HR, and international office to maintain accurate records, compliance, and student satisfaction.
  • Student Engagement & Support
    Serve as the primary academic advisor and administrative coordinator for MBA students from enrolment to graduation.
    Monitor student progress, address academic and personal concerns, facilitate credit transfers, and support international students in visa processing.
    Respond promptly and effectively to student enquiries and maintain high levels of student support and satisfaction.
  • Quality Assurance & Accreditation
    Prepare all programme-related documents for MQA compliance, institutional audits, and external reviews.
    Ensure all academic operations align with university policies, national qualifications frameworks, and postgraduate academic standards.
    Drive continuous improvement initiatives based on feedback, graduate outcomes, and benchmarking.

Key Achievements:

  • Successfully led curriculum updates and academic documentation for MQA audits and programme review exercises.
  • Oversaw the smooth delivery of multiple MBA intakes, with increased operational efficiency and improved student experience.
  • Strengthened academic-industry alignment by embedding market-relevant competencies into the MBA curriculum.
  • Built a responsive support system for local and international students, enhancing postgraduate retention and satisfaction rates.

Marketing Department Team Member

MAHSA University
Jenjarum, Selangor
02.2020 - 02.2023
  • Company Overview: MAHSA University is a higher education institution in Malaysia, focusing on health sciences and business education.
  • Manage all the marketing and sales activities, and I put plans and guide the center team to fully apply these plans and increase public awareness for our facilities in specific and the whole university in general.
  • MAHSA University is a higher education institution in Malaysia, focusing on health sciences and business education.

Marketing Executive

MAHSA University
09.2018 - 04.2019
  • Company Overview: MAHSA University is a higher education institution in Malaysia, focusing on health sciences and business education.
  • Coordinate special events such as information sessions, promotional events, and orientation sessions for potential and current students in a professional and timely manner.
  • Maintained relationships with personnel representing high schools, social agencies and organizations, the business community and external constituencies.
  • Design, organize, and facilitate recruitment programs and marketing strategies for the purpose of targeting high schools, community colleges, transfer students, as well as minority and adult students for enrollment management.
  • Present information in both group and individual settings for potential students on topics of academics, admission processes, financial aid/scholarship programs, and career issues by answering questions regarding the university's policies on academic programs and related student services.
  • MAHSA University is a higher education institution in Malaysia, focusing on health sciences and business education.

Senior Coordinator/Logistics & Supply Chain

Aman Group
10.2015 - 05.2018
  • Company Overview: Aman Group is involved in logistics and supply chain management, focusing on distribution operations.
  • Responsible for receiving all the goods shipped to Tartous City main Harper, facilitate customs documentation, unload the shipments, supervise loading all the goods on the transportation means (shipping trains and lorries) and distribute these goods to the different cities in the middle, and eastern section of Syria.
  • Responsible for doing all the inventories and checking the status of all goods.
  • Supervise and coordinate all the sales operations, and the initial funds transfers made directly from merchants to the company.
  • Provide the financial department with all the payments and the bank transfers to the company, also provide the financial department with lists of the transportation companies that should be paid, then deliver the funds to these companies, issue payment receipts, file them, and submit accordingly to the financial department.
  • Aman Group is involved in logistics and supply chain management, focusing on distribution operations.

Translator and Editor (Part-time)

Al Arabic Publishing and Training
03.2014 - 02.2015
  • Company Overview: Al Arabic Publishing and Training is involved in publishing and training services in the UAE.
  • Al Arabic Publishing and Training is involved in publishing and training services in the UAE.

Freelancer

01.2013 - 01.2014
  • Literary, legal and economic translation projects.

Customer Service and Public Relations

Lughat Alasr Training Centre
06.2012 - 01.2013
  • Company Overview: Lughat Alasr Training Centre provides language training and educational services.
  • Lughat Alasr Training Centre provides language training and educational services.

Part-time ESL Tutor

International Languages Centre
02.2010 - 03.2012
  • Company Overview: International Languages Centre offers language courses and tutoring.
  • International Languages Centre offers language courses and tutoring.

Marketing and Teaching Consultant

Linguaphone Institute
09.2009 - 12.2010
  • Company Overview: Linguaphone Institute specializes in language education and training.
  • Linguaphone Institute specializes in language education and training.

Education

Masters - Business Administration

MAHSA University
Jenjarum, 10
09.2018 - 08.2020

BA (Hons, 1st) - Translation and English Language

Tishreen University
Latakia City
09.2009 - 09.2014

Ph.D. - Business

MAHSA University
Jenjarum, Selangor, Malaysia
04.2001 -

Skills

  • Microsoft Excel

  • Microsoft Word

  • Microsoft Power Point

  • SQL

  • R Programming Language

  • Google Data Analysis

  • Effective Customer Service and Communication skills

  • Digital Marketing

Interests

Fitness & kickboxing
Playing Chess
Reading
Downloading data from open sources like Kaggle and Google databases and analyze them

Publications

1- Examining the social issues and challenges encountered by Bangladeshi foreign labors

https://doi.org/10.38043/revenue.v5i1.5283

2- Examining the importance of digital marketing strategies in brand creation for SMEs in Malaysia

https://doi.org/10.38043/revenue.v5i1.5285

3- The impact of e-commerce on small and medium-sized enterprises (SMEs) in Malaysia

https://doi.org/10.38043/revenue.v3i2.4820

4- Assessing the impact of flexible work arrangements on employee job satisfaction in Malaysia

https://doi.org/10.38043/revenue.v3i2.4844

Timeline

Head of PRIDE

MAHSA University
03.2025 - Current

Lecturer & Program Coordinator for Post Graduate Program

MAHSA University
02.2023 - Current

Marketing Department Team Member

MAHSA University
02.2020 - 02.2023

Marketing Executive

MAHSA University
09.2018 - 04.2019

Masters - Business Administration

MAHSA University
09.2018 - 08.2020

Senior Coordinator/Logistics & Supply Chain

Aman Group
10.2015 - 05.2018

Translator and Editor (Part-time)

Al Arabic Publishing and Training
03.2014 - 02.2015

Freelancer

01.2013 - 01.2014

Customer Service and Public Relations

Lughat Alasr Training Centre
06.2012 - 01.2013

Part-time ESL Tutor

International Languages Centre
02.2010 - 03.2012

Marketing and Teaching Consultant

Linguaphone Institute
09.2009 - 12.2010

BA (Hons, 1st) - Translation and English Language

Tishreen University
09.2009 - 09.2014

Ph.D. - Business

MAHSA University
04.2001 -
Hossam FadelUniversity Lecturer