HOSEA HIZKIA DARIS
Administrative Secretary
Kota Kinabalu,Sabah
Summary
Dedicated and results-driven professional with over five years of combined experience in administration, customer service, and operations. Currently pursuing a Bachelor of Business Administration (Hons.) in Human Resource Management at Universiti Teknologi MARA and consistently recognized on the Dean’s List. Proven ability to coordinate administrative tasks, support management operations, and enhance customer experiences. Seeking a challenging role in a forward-thinking company to apply my technical expertise, leadership capabilities, and interpersonal skills.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Administrative Secretary
Bataras Sdn. Bhd.
Kota Kinabalu, Sabah
01.2023 - Current
- Oversee administrative operations including documentation, filing, and correspondence
- Schedule meetings, manage CEO’s calendar, and liaise with contractors, architects, and legal teams
- Ensure smooth coordination across departments and maintain organized contract records
Junior Researcher
Ekuiti Maksima Sdn. Bhd.
Kota Kinabalu, Sabah
11.2021 - 05.2022
- Managed and organized project documentation to ensure workflow continuity
- Supported project teams with administrative coordination and communication
- Assisted in preparing research materials and referencing documents
General Staff
Burger King
Kota Kinabalu, Sabah
01.2019 - 11.2021
- Served 50–100 customers per shift while maintaining high service quality
- Memorized and recommended over 20 menu items to suit customer preferences
- Supported operations during peak hours to ensure fast service
General Staff
One Stop Superstore
Kota Kinabalu, Sabah
11.2016 - 09.2017
- Promoted store loyalty card program, consistently exceeding monthly targets by enrolling 50+ new members each month
- Processed up to 100 transactions per shift with 98% accuracy
- Resolved customer complaints to maintain a high level of satisfaction
Cashier
Servay Hypermarket Putatan
Kota Kinabalu, Sabah
01.2016 - 06.2016
- Accurately processed customer purchases during peak periods
- Memorized barcode items and supported smooth team operations
Receptionist
MHotel Sadong Jaya
Kota Kinabalu, Sabah
11.2015 - 12.2015
- Assisted guests with check-ins, reservations, and information requests
- Maintained excellent front-desk hospitality and local knowledge
Room Attendant
Sutera Harbour Resort
Kota Kinabalu, Sabah
12.2013 - 06.2014
- Cleaned and prepared up to 20 guest rooms daily while adhering to hygiene and safety standards
- Provided friendly and professional service to guests from over 10 countries during 90%+ occupancy periods
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Education
Bachelor of Business Administration (Hons.) - Human Resource Management
Universiti Teknologi MARA (UiTM)
Sabah 10.2021 - Current
Diploma in Applied Sciences - Biology
Universiti Teknologi MARA (UiTM)
Sabah 06.2016 - 11.2019
Skills
Office Administration
Customer Service
Scheduling
Documentation
undefinedLeadership Extracurricular Activities
- Community Service Leadership
Persatuan Pengurusan Pusat Jagaan OKU Leshan, Kota Kinabalu, Collaborated with a team to plan and execute impactful service initiatives for a local care center. Demonstrated leadership, teamwork, and compassion in coordinating outreach activities.
- HR Forum Organizer, UiTM HR Forum
'Artificial Intelligence: Human Resource Challenges', Assisted in planning and execution of a free HR forum for BA243 students and faculty. Contributed to the forum’s success by coordinating logistics and delivering valuable insights into AI's impact on HR.
- Japanese Conversation Class (Level 1), AMC College
Government-Sponsored Online Program, Completed beginner-level conversational Japanese course through a government initiative. Gained foundational speaking and listening skills to enhance cross-cultural communication.
Timeline
Administrative Secretary
Bataras Sdn. Bhd.
01.2023 - Current
Junior Researcher
Ekuiti Maksima Sdn. Bhd.
11.2021 - 05.2022
Bachelor of Business Administration (Hons.) - Human Resource Management
Universiti Teknologi MARA (UiTM)
10.2021 - Current
General Staff
Burger King
01.2019 - 11.2021
General Staff
One Stop Superstore
11.2016 - 09.2017
Diploma in Applied Sciences - Biology
Universiti Teknologi MARA (UiTM)
06.2016 - 11.2019
Cashier
Servay Hypermarket Putatan
01.2016 - 06.2016
Receptionist
MHotel Sadong Jaya
11.2015 - 12.2015
Room Attendant
Sutera Harbour Resort
12.2013 - 06.2014
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