Hooi See Lee

• Reached out to potential customers via telephone, email, and in-person inquiries.
• Generated new business with marketing initiatives and strategic plans.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Taught consultative selling techniques to new and existing staff members to build expertise.
• Monitored market trends and competitor activities to identify areas of potential opportunity.
• Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
• Lead and manage a sales team

• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
• Worked with vendors and suppliers to support timely delivery of products and services.
• Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
• Spearheaded successful sales strategies for existing and new products across specified territory.
• Researched competitor activity and used findings to develop sales growth strategies.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Conducted regular market analysis to identify new opportunities for territory sales growth.
• Managed over within Bayan Lepas territory.
• Attended trade shows and industry events to promote company products and services.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Prepared sales presentations for clients showing success and credibility of products.

• Assisted sales team with completing customer transactions and managing issues.
• Demonstrated exemplary customer service by engaging clients on sales floor.
• Trained new associates in successful sales and performance strategies.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Managed and developed sales team.
• Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
• Liaised between customers and product development team to recommend product improvements.
• Generated sales report to help upper management make effective decisions and sales plans.
• Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Built relationships with customers and community to establish long-term business growth.

• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
• Analyzed sales to manage life cycle of product, inventory models and selling rates.
• Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
• Analyzed key competitors to respond to competitive threats.
• Positioned global capabilities to expand market share.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Supported sales and reporting for large and medium-sized accounts.
• Built and maintained strong client relationships to drive business growth.
• Stayed current on company offerings and industry trends.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Recorded accurate and efficient records in customer database.
• Met existing customers to review current services and expand sales opportunities.
• Built relationships with customers and community to promote long term business growth.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Contributed to team objectives in fast-paced environment.
• Quoted prices, credit terms and other bid specifications.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Diploma in Business Administration and Management

Diploma In Travel Management