HO SZE QI
Seulgi
BATU 9 CHERAS,Selangor
Summary
Proven Service Crew Member with a track record of enhancing customer satisfaction and streamlining operations at Australian Cake House. Skilled in food preparation and safety, alongside exceptional verbal communication, adept at resolving complaints and boosting sales through effective upselling. Demonstrates strong multitasking abilities and a commitment to maintaining high safety and cleanliness standards.
Reliable Australian Cake House Service Crew Member knowledgeable about Selling operations and compliance standards. Hardworking team member with 1.5 years of experience and flexible schedule.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Service Crew Member
Australian Cake House
11.2023 - 02.2025
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Service Crew Member
Bean Jr
04.2023 - 08.2023
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Contributed to the achievement of sales targets through upselling food items when applicable.
Education
Diploma - E-marketing
TARUMT
Kuala LumpurSkills
Employee training
Timeline
Service Crew Member
Australian Cake House
11.2023 - 02.2025
Service Crew Member
Bean Jr
04.2023 - 08.2023
Diploma - E-marketing
TARUMT
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