Any mechanical, electrical know how
Ho Chuen Choy
Technician DHL
Shah Alam ,10
Summary
What i lack in paper qualifications is balanced by experience in said field and industry involved. Started working after leaving school till now. Continuous learning and self upgrading.
Overview
43
43
years of professional experience
12
12
years of post-secondary education
1
1
Language
Work History
Technician Specialist
DHL Integrated Logistics Center
Shah Alam , Selangor
05.2021 - Current
- Optimized equipment functionality by performing routine inspections and preventative maintenance tasks.
- Increased customer satisfaction by providing prompt and accurate technical support.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Managed inventory levels effectively, avoiding stockouts while reducing carrying costs associated with excess supplies or obsolete items.
Technician Team Leader
Caltex Singapore
Singapore , Singapore
02.2016 - 05.2019
- Contributed to ongoing process improvements by identifying inefficiencies and suggesting innovative solutions.
- Handled escalated customer complaints diplomatically, resolving issues promptly while preserving client relationships.
- Championed technological advancements within the department by researching emerging trends and recommending appropriate upgrades or investments.
- Ensured adherence to safety protocols among team members, resulting in a decrease in workplace accidents.
Wireman Foreman
Majujaya Electrical
Kuala Lumpur , Wilayah Persekutuan
02.1981 - 04.1990
- Enhanced safety protocols for wire installations, reducing workplace incidents.
- Mentored junior wiremen, fostering professional growth and skill development within the team.
- Implemented cost-saving measures in material procurement, positively impacting project budgets.
- Established strong relationships with clients and vendors, contributing to repeat business opportunities.
Education
O Level - General Studies
Methodist Boys School
Jalan Davidson, Kuala Lumpur 01.1967 - 10.1978
Skills
Fire protection
Schematic Interpretation
Electrical Installation
Panel Building
Fire alarm systems
Low-voltage Systems
Electrical Troubleshooting
Electrical testing
Motor Controls
Cable Terminations
Conduit Bending
Lighting Systems
Switchgear Maintenance
Control Wiring
Electrical Panel Upgrades
Problem-Solving
Ladder logic trained
Grounding Systems
Adaptability and Flexibility
Teamwork and Collaboration
Equipment Repair
Problem-solving abilities
Decision-Making
Written Communication
Electric Generators
Problem-solving aptitude
Professionalism
Blueprint Reading
Schematic reading
Multitasking Abilities
Reliability
Adaptability
Continuous Improvement
Attention to Detail
Analytical Skills
Task Prioritization
Analytical Thinking
Multitasking
Excellent Communication
Electrical diagnostics
Component Replacement
Team Collaboration
Component installations
Effective Communication
Voltage meters
Professional Demeanor
Accomplishments
- Trained and led technical support teams of more than Number support specialists.
- Increased number of resolved job tickets by Number% over previous year.
- Recipient of individual and departmental awards for providing stellar client service.
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
- Collaborated with team of Number in the development of Project name.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
Affiliations
- National Association of Social Workers
Interests
Water distribution using gravity feed or pumped
Supplies sourcing
A list of past suppliers from numerous projects involved
Timeline
Technician Specialist
DHL Integrated Logistics Center
05.2021 - Current
Technician Team Leader
Caltex Singapore
02.2016 - 05.2019
Wireman Foreman
Majujaya Electrical
02.1981 - 04.1990
O Level - General Studies
Methodist Boys School
01.1967 - 10.1978