H'NG TING YUAN
Mechanical Engineer
Bayu, Kota Kemuning, Shah Alam, Selangor
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
5
5
years of professional experience
Work History
Sales Engineer
Gree Air Conditioning
02.2024 - Current
- Analyzed market trends, competitor performance and product strengths.
- Created product training plans centered on customer success and satisfaction.
- Collaborated with cross-functional teams to deliver successful product implementations.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Delivered comprehensive product presentations to potential clients, showcasing the value of our engineering services.
Sales Engineer - HVAC Sales
Johnson Controls
2 2023 - 01.2024
- Negotiated contract and tender terms and conditions with clients, verifying agreements satisfied customer and company needs.
- Prepared accurate customer quotes and cost estimates for ordered goods and services to coordinate billing and shipping to clients.
- Attained sales goals and quotas by generating high-quality leads, following up after initial contact and securing and fulfilling customer orders.
- Furnished potential buyers with pre-sales technical assistance and product education, applying persuasive and negotiation skills to secure orders.
- Used Salesforce CRM tools to establish pipeline and maintain customer records and files.
- The sales goal was set at 8 million, and I successfully landed a project valued at 4.5 million, achieving nearly 60% of my target overall.
ENGINEER TRAINEE
Hexagon MF Composite SDN BHD
01.2021 - 03.2021
- Partnered with design teams and process engineers to enhance design performance
- Built test fixtures to debug products and test system operations
- Inspected work to identify design or build issues and implemented corrective actions to restore conformance with ideal specifications
- Reviewed proposed designs for technical feasibility, safety and compliance with OHSAS standards
- Produced precise design and build specifications to optimize quality control and meet strict requirements.
ENGINEERING INTERN
GT-Max Plastic Industries
01.2019 - 04.2019
- Integrated into team culture to better assist with project needs
- Supported engineering and production teams to help identify, trace and resolve various issues
- Worked closely with qualified mechanical engineers to understand typical issues and build solid understanding of design development and optimisation approaches.
Education
BACHELOR OF ENGINEERING - MECHANICAL ENGINEERING
Taylor's University Lakeside Campus
Malaysia DIPLOMA - MECHANICAL ENGINEERING
Inti International University
MalaysiaSkills
Test management
Performance optimization
Quality control
Teamwork
Planning
Sales reporting
Results orientated
Salesforce CRM system
Customer relations
Timeline
Sales Engineer
Gree Air Conditioning
02.2024 - Current
ENGINEER TRAINEE
Hexagon MF Composite SDN BHD
01.2021 - 03.2021
ENGINEERING INTERN
GT-Max Plastic Industries
01.2019 - 04.2019
Sales Engineer - HVAC Sales
Johnson Controls
2 2023 - 01.2024
BACHELOR OF ENGINEERING - MECHANICAL ENGINEERING
Taylor's University Lakeside Campus
DIPLOMA - MECHANICAL ENGINEERING
Inti International University