Hing Yee Vun Kenneth

Project Manager - ERPNext Implementation

• Led end-to-end ERPNext implementations for multiple Trading and Manufacturing clients, ensuring smooth system adoption and operational efficiency
• Conducted business process analysis, gathered requirements, and designed ERP workflows tailored to industry-specific needs
• Managed project lifecycles from planning to go-live, ensuring adherence to timelines and budgets
• Collaborated with cross-functional teams (developers, consultants, vendor and end-users) to customize and optimize ERP functionalities
• Facilitated data migration, system integration and user acceptance testing to ensure seamless transitions
• Provided system training and change management support, ensuring user adoption and knowledge transfer
• Resolved project roadblocks, addressed client concerns and ensured post-implementation support

Solution Architect - SAP Products & Custom Applications

• Acted as a Solution Architect, leveraging expertise in SAP Products to design and implement custom application processes.
• Led solution design for custom applications, running application with SAP Cloud Platform.
• Planned and conducted meetings with global business stakeholders to gather requirements and oversee implementation within the team.
• Spearheaded initiatives to simplify, automate, and accelerate business processes using SAP Marketing Cloud.
• Designed and managed the technical team in developing custom applications for contact processing and migration into SAP Marketing Cloud.
• Worked within an Scrum methodology, delivering bi-weekly progress updates to stakeholders.
• Developed complex business logic to process consents into valid permissions and transform leads from various sources into marketable contacts via file uploads.

Project Highlights:

• Cloud Business Connector Application successfully launched in October 2018, initially targeting Colombian contacts.
• By 2020, the application had processed contacts from all countries within SAP Marketing Cloud, automating GDPR-compliant consent permission calculations for marketing outreach.
• Developed the File Uploader Application, hosted on SAP Cloud Platform, enabling users to upload and validate marketable contacts for SAP Marketing Cloud.
• Built an application integrating multiple microservices to validate contact data (e.g name, phone, mobile, geolocation) to ensure data quality before contacts are uploaded into SAP Marketing Cloud.

Senior SAP Marketing Consultant

• Build custom logics, custom CDS, custom business objects with SAP Marketing Cloud
• Develop ABAP programs and HANA models to handle big data, perform software testing and solve complex business processes with SAP Hybris Marketing

• Joined the implementation team to support, enhance, and develop features for the in-house FHN3 web portal, which serves multiple stakeholders, including Admin, Doctors, HR, and Employees.
• Worked with technologies such as Struts2, jQuery, JSP, and MyBatis for system development and enhancements.
• Managed clients from the banking industry, including Standard Chartered Bank, Visa, and Rio Tinto, by providing support in generating payroll reports, member upload files, benefit scheme files, and claims utilization reports.