Hindumathy Gunalan
Johor Bahru, Johor
Summary
Award-winning Sales Assistant with a proven ability to exceed sales targets through engaging customers and delivering professional presentations
Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator.
Overview
7
7
years of professional experience
Work History
Team Manager
Pahang
01.2023 - 01.2024
- Spearheaded team management, training, and performance monitoring to uphold high-quality standards
- Strategically delegated tasks to optimize workforce efficiency and service excellence
- Enforced strict adherence to operational protocols and company-wide policies among staff
Sales Advisor
Pahang
03.2017 - 11.2022
- Exceeded sales targets by 25% in Q2 & Q3
- Forged 50+ new client relationships
- Expert in upselling, boosting rev by 30%
- Offered beneficial advice and recommendations to customers, promoted new products, collected payments and processed transactions
- Completed with Sales Managers to increase the efficiency of the whole sales process as much as possible
- Resolved any customers problems, maintained inventories and worked on the constant improvement of the customer experience
- Assisted in the implementation of new marketing activities, performed multiple administration duties and executed other tasks as assigned
- Awarded Employee of the Month for exceeding all sales quotas
Education
graphic design -
SEGI COLLEGE
08.2017
SIJIL PELAJARAN MALAYSIAN - undefined
SMK AIR PUTIH
01.2016
Skills
- MANAGEMENT
- MICROSOFT EXCEL
- SALES
- MICROSOFT OFFICE
- TIME MANAGEMENT
- COMMUNICATIONS
- SALES PROCESS
- CUSTOMER EXPERIENCE
- SALES PRESENTATION
Languages
Tamil
Bahasa Malay
English
Personal Information
- Date of Birth: 12/09/98
- Nationality: Malaysian
- Driving License: Class D
- Marital Status: Single
Timeline
Team Manager
Pahang
01.2023 - 01.2024
Sales Advisor
Pahang
03.2017 - 11.2022
SIJIL PELAJARAN MALAYSIAN - undefined
SMK AIR PUTIH
graphic design -
SEGI COLLEGE
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