Badminton
HILMI MA‘ZAM
Business Analyst/Computer Science & Engineering
Shah Alam
Summary
Experienced with managing IT support operations and leading technical teams to success. Utilizes strategic planning to enhance system performance and streamline processes. Track record of leveraging communication and problem-solving skills to address complex technical challenges.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
IT/ Assistant Manager Business Analyst
Mercedes Benz Malaysia Sdn. Bhd.
04.2022 - Current
- Managing projects/Change Request (CR), Requirements gathering
- Manage Incident/Request from Business Users
- Responsible for common release and CRs deployment – 22B/C release
- Data Deletion an data anonymization activity (DAU – Data Deletion Utility)
- Involved in Test Automation project for Ascent applications (CMS)
- IT Incidents/Request Statistics Dashboard for MY/SG
- Retail of the Future (RoTF) – moving from Model B (strictly offline journey) to Model D an online business model
- D365 - eFleet management operations fro SG market
- Reporting automation for SG month end data reviews
- OCAPI/OCAPIRATOR production operational tasks and API configurations
Implementation Consultant
DigitalRoute Sdn. Bhd.
01.2018 - 01.2022
- Design/develop software solution for clients’ data mediation requirements
- Responsible for VGE UK for various mediation streams (i.e
- GER, HMS, IAAS)
- Also helped with data migration for the system upgrade
- Project Duration 1 year
Programmer/Designer
DigitalRoute Sdn. Bhd.
01.2018 - 01.2019
- Act as a Solution Architect for Energy Australia on cloud (AWS) energy usage data mediation
- Successfully designed and implemented the cloud based project
- Project Duration 1 year
Programmer/Designer
DigitalRoute Sdn. Bhd.
01.2018 - 04.2018
- Involved in the company’s new platform development for implementing use cases and potential project into the new Cloud environment
- Completed in developing/coding/solution design/ the existing Energy Australia solution for the new platform
Ground Station Operator
Astronautic Technology Sdn. Bhd.
08.2009 - 01.2018
- Monitoring future scheduled downlink and data acquisition
- Database and archiving management for incoming data
Mission Planner
Astronautic Technology Sdn. Bhd.
08.2009 - 01.2018
- Plans for satellite’s observation mission based on cloud cover and weather forecast
Embedded Designer Programmer
Astronautic Technology Sdn. Bhd.
01.2009 - 01.2018
- Architectural design for the satellite’s on board computer
- Using an SoC (System on a Chip) micro architecture to improve overall performance, power and system footprint
Software Programmer
Astronautic Technology Sdn. Bhd.
01.2013 - 01.2015
- Kernel development for the FlatSAT project
- An operating system application at the embedded level
- Team of 5 Engineers to design a full general purpose satellite system
- Software application and Operating System was developed in kernel layer
- This provides hardware level API access therefore giving a Real Time solution for the system
Software Programmer
Astronautic Technology Sdn. Bhd.
01.2013 - 01.2015
- Satellite's (FlatSAT project) On Board Computer Architecture Design
- Integration and Driver development based on Xilinx Virtex 5 series development board
- Totaling to about 12 embedded peripherals including a MicroBlaze soft-core processor
- Development was made in both VHDL and Verilog as well as C/C++
- Driver integration and wrapper for the integrated peripherals for higher level access (access in C/C++ code)
Software Programmer
Astronautic Technology Sdn. Bhd.
01.2012 - 01.2013
- FemtoSAT Mission Control System application
- Basic controls and data read out from the satellite’s transmission module
- Automated graphing of telemetry data upon receiving
- Team of 10 Engineers was assign to deliver the completed satellite system both hardware and software
- Was entrusted with the design of the ground station application of the system
- The application was design using C# platform
- Design includes the real time telemetry graphing capabilities
- The application revolves around the use of WPF, COM, .NET frameworks as well as heavily multithreaded design for real time response
Software Programmer
Astronautic Technology Sdn. Bhd.
01.2011 - 01.2012
- First application develop was the communication driver for the inverter a Prasarana project for the local KTM train
- Team of 5 Engineers and 5 Technicians was assigned for the installation and the design of the communication protocol between the terminal and the inverter unit of the train
- Serial communication protocol based on .NET and COM framework under C# platform was used to design a user friendly system
Tech Support/Software Tester
CC&H @Wolter Kluwer
07.2009 - 07.2009
- Provide tech support for the company’s income tax software
- Responsibilities include trouble shooting clients software application and computer as well as software testing for every new revisions
Student Assistant
Wichita State University
01.2006 - 01.2009
- Assist in checking in students and aid in community security preservation
Student Activity Council (Volunteer)
Wichita State University
01.2006 - 01.2009
- A volunteering effort to improve management and support skills
- The SAC club organizes events such as charity, concerts, shows and other educative events
Computer Lab Assistant
Wichita State University
01.2006 - 01.2009
- Manage checking in and out of students as well as asset management
Mail Clerk
Wichita State University
01.2006 - 01.2009
- Responsible for sorting receiving and forwarding mail
- Sorting/handling over 1000 mail daily in 2 hours window
Education
Bachelor Science - Computer Hardware Engineering
Wichita State University
Kansas, USA 01.2005 - 01.2008
Skills
PowerShell
Awards
- Best Work Ethics Student Assistant, Wichita State University, 2
- 3rd place in the final year Engineering Open House/Exhibition, Robotics: for Space Exploration
- Silver Medalist Taekwondo Tournament, District level Tournament Malaysia
- Quarter Finalist Badminton (singles) tournament, Midwest Games USA
- Semi Finalist Intramural Badminton (Doubles), Wichita State University
Activities And Societies
- Red Cross Society
- Taekwondo
- Cycling Club
- Badminton
- Marathon
Accomplishments
- Designed a workflow solution for Digital Route, resulting in robust and modular solution.
- Established Automation process for Mercedes Benz Financial Services IT Operation services.
Interests
Marathon
Martial Arts
New Tech
Timeline
IT/ Assistant Manager Business Analyst
Mercedes Benz Malaysia Sdn. Bhd.
04.2022 - Current
Implementation Consultant
DigitalRoute Sdn. Bhd.
01.2018 - 01.2022
Programmer/Designer
DigitalRoute Sdn. Bhd.
01.2018 - 01.2019
Programmer/Designer
DigitalRoute Sdn. Bhd.
01.2018 - 04.2018
Software Programmer
Astronautic Technology Sdn. Bhd.
01.2013 - 01.2015
Software Programmer
Astronautic Technology Sdn. Bhd.
01.2013 - 01.2015
Software Programmer
Astronautic Technology Sdn. Bhd.
01.2012 - 01.2013
Software Programmer
Astronautic Technology Sdn. Bhd.
01.2011 - 01.2012
Ground Station Operator
Astronautic Technology Sdn. Bhd.
08.2009 - 01.2018
Mission Planner
Astronautic Technology Sdn. Bhd.
08.2009 - 01.2018
Tech Support/Software Tester
CC&H @Wolter Kluwer
07.2009 - 07.2009
Embedded Designer Programmer
Astronautic Technology Sdn. Bhd.
01.2009 - 01.2018
Student Assistant
Wichita State University
01.2006 - 01.2009
Student Activity Council (Volunteer)
Wichita State University
01.2006 - 01.2009
Computer Lab Assistant
Wichita State University
01.2006 - 01.2009
Mail Clerk
Wichita State University
01.2006 - 01.2009
Bachelor Science - Computer Hardware Engineering
Wichita State University
01.2005 - 01.2008
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