HILARY ADAM DANIEL DULING ABDULLAH
Kajang
Summary
Dedicated professional with extensive experience in customer service with multitasking and organizational skills. Motivated to improve service to achieve overall company success.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work history
Customer Service Assistant
Malaysia Airport Holding Berhad
2013.01 - 2026.04
- 1. Assisted customers in a fast-paced retail environment, providing product knowledge and personalized recommendations.
- 2. Managed inventory and restocked shelves, ensuring a well-organized shopping experience for customers.
- 3. Handled customer complaints and resolved issues promptly, maintaining a positive shopping environment and fostering customer loyalty.
- 4. Conducted promotional activities and events.
Education
Diploma - Business Studies
UITM
Kota Kinabalu, Sabah 2005.01 - 2011.01
Skills
- Customer service
- Cash handling
- Microsoft Office
- Organizational skills
- Communication skills
- Cashiering
- Stocking
Languages
Bahasa Melayu
Fluent
English
Intermediate
Chinese (Mandarin)
Beginner
Timeline
Customer Service Assistant
Malaysia Airport Holding Berhad
2013.01 - 2026.04
Diploma - Business Studies
UITM
2005.01 - 2011.01