HIDAYATUNNUR BINTI AHMAD
Hr Manager
KAJANG
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Well-qualified HR Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Experienced with managing employee relations, recruitment, and compliance. Utilizes strategic HR planning to align talent resources with organizational goals. Track record of enhancing team performance and fostering positive work culture through effective communication and conflict resolution.
Diligent HR Manager with comprehensive experience in managing all facets of human resources functions including recruitment, employee relations, and compliance. Demonstrated success in fostering positive work environment and implementing effective HR policies that support organizational goals. Proven ability to leverage communication and conflict resolution skills to enhance team dynamics and drive employee engagement.
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across manufacturing, food and beverages and Creative company environments.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
Messon Group Berhad
09.2024 - Current
- Manage the end to end process of monthly payroll (1st and 2nd payroll), for all 7 subsidiaries company under Messon Group ensuring accuracy and timely payment for all employees.
- Develop and revise company policies in line with current business needs and compliance with labour laws.
- Handle and resolve staff enquiries and HR-related issues, including welfare, discipline, and performance matters.
- Monitor and process employee claims such as medical, mileage, and other reimbursements.
- Prepare and issue HR-related documentation such as offer letters, confirmation letters, warning letters, and termination notices.
- Generate HR reports and analytics to support management decision-making (e.g., attendance, headcount, and performance tracking).
- Oversee and manage employee leave applications, including annual, medical, and special leave.
- Assist in the recruitment and onboarding process, including job advertisement, interview coordination, and orientation.
- Ensure HR practices comply with Employment Act 1955, EPF, SOCSO, EIS, and LHDN regulations.
- Supervise and guide junior HR team members to ensure smooth departmental operations.
- Developed and implemented comprehensive employee engagement strategies, resulting in increased retention rates and enhanced workplace culture.
- Led the recruitment process by creating targeted job descriptions and utilizing various platforms to attract top talent.
- Managed employee performance evaluations, providing constructive feedback that improved team productivity and individual development.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Motivated employees through special events and incentive programs.
Human Resources and Admin Manager
ASE AUTO SDN BHD / ASE RUBBER INDUSTRIES SDN BHD / STEROD AUTO SDN BHD
02.2022 - 08.2024
- Developing and implementing HR strategies and initiatives aligned with the overall business strategy, company policy and practices.
- Bridging management and employee relations by addressing demands, grievances or other issues.
- Fully in charge of the recruitment and selection process of new staff. Posting new vacancy into social media and job seeking platforms such as Jobstreet, Maukerja, Indeed and so on.
- Maintain pay plan and benefits program for staff. Review insurance packages for staff 2 times in a year and making sure insurance package is suitable with staff's position and increment.
- Arrange staff training for staff who need and monitor training programs. Arrange claim process with HRDC and deal with account department.
- Report any important update to top management and provide decision support through HR metrics.
- Fully in charge for monthly payroll for every 28th of the month (local staff) and 1st of the month (for foreign worker), EPF and Socso payable and advance salary for every 15th of the month for 3 companies (all local staff and foreign workers).
- Fully in charge in any company event and team building with the help from the appointed support team.
- Handle full spectrum of HR from recruitment, compensation and benefit, maintain employee relations, training and development.
- Fully in charge of all foreign workers permit renewal for 3 companies. Handle all matters regarding their welfare, hostel, health, loan with company and holiday application.
- Fully in charge for all special issue of foreign workers such as Special Pass application, RTK application for new intake foreign worker (illegal to legal), new PLKS (Immigration Official Portal) application or PLKS renewal, FOMEMA application and process, IG (Insurance Guarantee) and SPIKPA Form for all foreign workers for 3 companies.
- Fully in charge of the company’s HRMS system (Infotech). Management and adjustment of the holiday group for all branches, leave eligibility for all workers, carried forward Annual Leave setting for every end of the year.
- To maintain record for all foreign workers E-PASS (Working Permit) in the Infotech system.
- Due to not enough administrative assistance, to issue any ad hoc Payment Requisition Form (PRF) for Account Department.
- To update the Account Department if any PRF is missed by the system.
- Developed and implemented HR strategies that improved employee engagement and retention across multiple departments.
- Streamlined recruitment processes and utilized ATS systems, reducing time-to-fill positions and enhancing candidate quality.
- Led training and development initiatives, resulting in increased employee skillsets and overall organizational productivity.
- Managed employee relations and conflict resolution, fostering a positive work environment and improving team dynamics.
- Oversaw compliance with labor laws and regulations, mitigating risks and ensuring organizational adherence to HR policies.
- Collaborated with department heads to assess staffing needs, optimizing workforce allocation and enhancing operational efficiency.
- Designed and executed performance management systems, aligning employee goals with organizational objectives to drive results.
Project Executive (International Brand Department)
KIAN CONTRACT SDN BHD
01.2018 - 01.2021
- To attend site meetings regarding the new opening branch, renovated branch.
- Prepare documentation and paperwork for the meeting, inform the purchasing team to prepare furniture following the theme requested by client.
- Maintain good relationships with clients.
- Follow up payment for every project following the dateline for every project.
- Issued invoices for every project. To maintain record tally with the purchasing and inventory department.
- Mostly handle branches for Johor region, Melaka region and Seremban region.
- Outstation to another region to handle all issues at related branches.
- Led cross-functional teams in the execution of international branding projects, enhancing brand visibility and market positioning.
- Developed and implemented strategic marketing initiatives that aligned with global brand objectives, driving consistent messaging across platforms.
- Managed project budgets and timelines effectively, ensuring adherence to financial goals and timely delivery of branding initiatives.
- Analyzed market trends and consumer insights to inform branding strategies, contributing to an increase in customer engagement.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Admin Assistant and Coordinator
PASARAYAKU TRADING SDN BHD
04.2016 - 05.2018
- Handle maintenance requirement for all store in Malaysia branch (70+ branch around Malaysia)
- Data entry work regarding maintenance services for all company belonging.
- Direct dealing with vendors and staff at the outlet to settle the issue as soon as possible.
- Organize and participate for all yearly and midyear training for all staff.
- Prepare content and issues which need to be highlighted for the yearly and midyear meetings.
- Developed and maintained filing systems, increasing document retrieval efficiency and supporting organizational compliance.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Admin & Processing Executive
MDEC EXPATS CENTRE, CYBERJAYA
01.2013 - 01.2015
- In charge for client visa application and professional working expats.
- Handle client requirement and needs.
- Maintain record of the client and key into MDEC expats systems.
- Make sure all passport quantity is the same after key in process and return to related department for the next step.
- To do extra working hours to meet targets and finish the task before the cut-off date.
- Streamlined administrative processes by implementing digital filing systems, improving document retrieval speed and efficiency.
- Coordinated cross-functional team communications, enhancing project visibility and collaboration across departments.
- Developed training materials for new staff, resulting in improved onboarding experiences and quicker adaptation to workflows.
- Managed scheduling and logistics for corporate events, ensuring seamless execution and attendee satisfaction.
- Oversaw data entry and processing activities, maintaining accuracy and compliance with organizational standards.
- Manage approximately 30 incoming calls, emails and faxes per day from clients.
- Coordinated cross-functional communication among departments to facilitate the smooth onboarding of expatriates and their dependents.
- Streamlined administrative processes, enhancing efficiency and ensuring timely processing of expat applications and documentation.
- Implemented tracking systems for expat status updates, improving transparency and responsiveness to inquiries.
Education
Diploma - Information Technology In Programming
Politeknik Ungku Omar
01.2012
Civil Engineering Studies, SPM
Sekolah Menengah Teknik Seri Iskandar
Bota, Perak01.2008
PMR
Sekolah Menengah Kebangsaan Tanjung Rambutan
01.2006
MBA - Professional Management
Universiti Sains Malaysia (USM)
Penang 04.2001 -
Skills
Infotech HRMS System (Super Admin), Microsoft Office Word, Microsoft Excel, PowerPoint (Video making and Presentation), Canva (Event Invitation Card, Itinerary, Video Making, Presentation), Microsoft Teams (Admin and Host), Microsoft Outlook, Zoom Webinar (Admin and Host)
Able to handle multiple tasks at once, manage to settle the task given with creativity Problem solving thinker person, easy to collaborate with others for work in a team
Payroll management
Policy development
Employee relations
Claims processing
HR documentation
Recruitment process
Compliance management
Team supervision
Employee engagement
Performance evaluations
Training coordination
Conflict resolution
HR metrics reporting
HRMS management
Staffing optimization
Job description creation
Staff management
Leadership development
Team building
Risk management
Human resources operations
Employee onboarding
Benefits administration
HR policies and procedures
New employee orientation
Employee handbook development
Microsoft office proficiency
Legal compliance
Performance appraisal
Background checks
Payroll coordination
Benefits and compensation management
References
Nurhidayati, Binti Lamri, Colleague (Account Manager), 017-203 0191
PERSONAL PARTICULARS
- Date of Birth : 16th May 1991 Age : 34 Y/O Nationality : Malaysian
- Marital Status : Divorced Sex : Female Availability : 1 Month
Timeline
Human Resources Manager
Messon Group Berhad
09.2024 - Current
Human Resources and Admin Manager
ASE AUTO SDN BHD / ASE RUBBER INDUSTRIES SDN BHD / STEROD AUTO SDN BHD
02.2022 - 08.2024
Project Executive (International Brand Department)
KIAN CONTRACT SDN BHD
01.2018 - 01.2021
Admin Assistant and Coordinator
PASARAYAKU TRADING SDN BHD
04.2016 - 05.2018
Admin & Processing Executive
MDEC EXPATS CENTRE, CYBERJAYA
01.2013 - 01.2015
MBA - Professional Management
Universiti Sains Malaysia (USM)
04.2001 -
Civil Engineering Studies, SPM
Sekolah Menengah Teknik Seri Iskandar
PMR
Sekolah Menengah Kebangsaan Tanjung Rambutan
Diploma - Information Technology In Programming
Politeknik Ungku Omar