Hiap Fui (Angela) Foo
Country Manager
Johor Bahru
Summary
Dynamic Country Manager with a proven track record at RC Logistics Sdn Bhd, excelling in strategic planning and logistics management. Spearheaded initiatives that enhanced operational efficiency and customer satisfaction. Adept at fostering relationships and leading cross-functional teams, driving significant business growth and optimizing resource allocation.
Overview
19
19
years of professional experience
1
1
Certification
1
1
Language
Work History
Country Manager
RC Logistics Sdn Bhd
06.2021 - Current
- Developed and implemented strategic initiatives to enhance operational efficiency across regional branches.
- Fostered relationships with key stakeholders to drive business growth and improve service delivery.
- Analyzed market trends to identify opportunities for expansion and competitive positioning.
- Led cross-functional teams in executing logistics solutions, ensuring alignment with corporate objectives.
- Streamlined supply chain processes, resulting in improved delivery timelines and customer satisfaction.
- Managed budget allocations and resource planning to optimize operational performance.
- Conducted regular performance evaluations to mentor staff and promote professional development.
Sales Executive
RC Logistics Sdn Bhd
12.2017 - 05.2021
- Developed and maintained strong client relationships to enhance customer satisfaction.
- Identified new market opportunities to expand customer base and increase sales.
- Collaborated with logistics team to ensure timely delivery of products to clients.
- Conducted market research to inform sales strategies and product offerings.
- Analyzed sales data to optimize pricing strategies and boost profitability.
- Led negotiations with key clients to secure long-term contracts and partnerships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Project Manager - Freight & Express Services
TNT Express Worldwide Sdn Bhd
06.2006 - 12.2015
- Led cross-functional teams to deliver projects on time and within budget.
- Developed project plans, timelines, and resource allocations to optimize efficiency.
- Implemented risk management strategies to identify and mitigate project challenges.
- Facilitated customer meetings to align project goals and expectations.
- Analyzed project performance data to drive continuous improvement initiatives.
- Established communication protocols to ensure transparency among team members and stakeholders.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with customers through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Education
Deploma - LCCI
Systematic in Accounting
Kuala Lumpur, Malaysia 04.2001 -
Skills
Logistics management
Certification
[Area of certification], [Company Name] - [Timeframe]
Timeline
Country Manager
RC Logistics Sdn Bhd
06.2021 - Current
Sales Executive
RC Logistics Sdn Bhd
12.2017 - 05.2021
Project Manager - Freight & Express Services
TNT Express Worldwide Sdn Bhd
06.2006 - 12.2015
Deploma - LCCI
Systematic in Accounting
04.2001 -