Summary
Overview
Work History
Education
Skills
Community Engagement
Curricullar Activities
Projects
Timeline
Hi, I’m

Hervishwaran Sivappragasam

Software Developer
Klang, Selangor,10

Summary

Graduated with a Bachelor's in Information Technology, majoring in Data Analytics and minor in Corporate Management. Adept at full-stack development, IT system implementation, and data-driven solutions, with hands-on experience in projects like StudyZen and IT Inventory Systems. Passionate about leveraging technical expertise to solve real-world challenges while continually learning and growing in the software engineering field.

Overview

2
years of professional experience
3
years of post-secondary education

Work History

SLB

IT Onsite Support Intern
01.2023 - 08.2023

Job overview

  • Developed an IT Inventory System using PowerApps and SharePoint, reducing discrepancies by 90%
  • Reimaged 200+ laptops and resolved 200+ IT tickets, achieving a 90% user satisfaction rate
  • Automated hardware tracking and performed upgrades, reducing downtime by 30%
  • Configured devices for new hires, ensuring seamless onboarding and productivity
  • Set up workstations, enhancing user experience and operational efficiency

TEC Telecom

IT Executive - Contract
11.2024 - Current

Job overview

  • Developed TEC Telecom's company website, enhancing brand visibility and providing a comprehensive platform for showcasing services and projects
  • Led the implementation and maintenance of cutting-edge telecommunication systems, specializing in Fiber Optic Cables, RF Wireless, and Smart Home/Smart City solutions
  • Coordinated with contractors and technicians, ensuring the on-time completion of projects and maintaining high-quality standards
  • Developed and maintained a CRM and Project Management system using Airtable to improve customer relationship management and project tracking
  • Streamlined internal processes by automating work orders, customer information tracking, and invoice management using Airtable

Education

Universiti Teknologi Petronas
Teronoh, Perak, Malaysia

Bachelor (Hons) from Information Technology
05.2021 - 10.2024

University Overview

  • Dean's List, [Semester 2 & 3, 2021]
  • IT Onsite Support Intern, SLB, Completed 2023
  • Final Year Project: StudyZen: Holistic Platform for Student Well-Being and Academic Success

Skills

HTML

Community Engagement

MPU4 Community Engagement Project - Cinta Dari UTP

  • Committee member of Welfare Department of Cinta Dari UTP Team
  • Engage with elder people of Rumah Seri Kenangan that located at Seri Iskandar, Perak by doing grooming session and feed food for those who are bedridden with them.

Curricullar Activities

  • Head of Department of Media Team in UTP Airborne (Drone Club)
  • Committee Member of Media Team in UTP Pin Busters (Bowling Club)
  • Member of UTP Raptors (Futsal Club)
  • Participated in SporTTech Event - Badminton Tournament.
  • Participated in T-Shirt Designing Competition - Go Nature Campaign Club UTP
  • Participated as a player in UTP King Pin - Bowling Tournament
  • Engaged as a Media Crew Member in UTP King Pin - Bowling Tournament

Projects

IT Inventory Transaction System

Student Industrial Project | Jan 2023 - Aug 2023

  • Built an IT Inventory System using PowerApps and SharePoint, improving asset tracking and reducingdiscrepancies by 90%.
  • Created dynamic Power BI dashboards for real-time insights, enhancing decision-making processes.
  • Led the testing and integration of the system into IT workflows, ensuring seamless adoption.
  • Technologies: PowerApps , Power BI , SharePoint

StudyZen: Holistic Platform for Student Well-Being and Academic Success

Final Year Project | Jan 2024 - Aug 2024

  • Developed a comprehensive web platform to enhance student well-being, addressing procrastination, time management, and mental health.
  • Implemented a K-Nearest Neighbors (KNN) algorithm for study group matching, increasing usercollaboration.
  • Designed user-friendly interfaces using Figma, ensuring a seamless experience across demographics.
  • Conducted testing and debugging, minimizing usability issues by 40% post-launch.
  • Technologies: Frontend Development : HTML , CSS, Javascript , Backend Development : NodeJS, Express.js MongoDB , Design and Development Tool : Figma , Framework : REST API

TEC Telecom: Company Website

Web Development | Nov 2024 - Jan 2024

  • Designed and implemented the entire website independently, ensuring a seamless, responsive user experience.
  • Used Figma to design intuitive certain interfaces, aligning with the brand’s aesthetic and prioritizing userexperience across various devices.
  • Conducted thorough testing and optimization, reducing load times and improving accessibility for all users.
  • Technologies: Frontend Development : HTML , CSS, Javascript

Timeline

IT Executive - Contract

TEC Telecom
11.2024 - Current

IT Onsite Support Intern

SLB
01.2023 - 08.2023

Universiti Teknologi Petronas

Bachelor (Hons) from Information Technology
05.2021 - 10.2024
Hervishwaran SivappragasamSoftware Developer