Heng Cheng Yong
Founder And Managing Director
Sungai Petani
Summary
Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities.
Overview
12
12
years of professional experience
8
8
Certifications
4
4
Languages
Work History
Founder and Managing Director
Pusat Perkembangan Minda KV Educare Sdn. Bhd.
08.2023 - Current
- Ensured compliance with education industry regulations while maintaining ethical business practices at all times.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
Director
Kidsville Day Care Centre
06.2018 - 08.2023
- Providing counseling to couples and families,
- Organizing parenting talk to the community,
- Giving talk on "How to Get The Best Out of Our Children",
- Training staffs in love languages, learning styles, knowing self, etc.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Senior Social Worker
Changi General Hospital
01.2016 - 01.2018
- Providing counseling to couples and families, Management of Elder Abuse - Prof Laura Mosqueda, Collaborating with community partners in working with vulnerable adult,
- Study trip to Vancouver, Canada to learn more about VULNERABLE ACTS in Canada,
- Advanced Care Planning Facilitator,
- Facilitator for Parkinson Support Group,
- Trainer for Age-Friendly workshop,
- Trainer for Grief and Bereavement workshop,
- Trainer for Care and Discharge Planning within department
Medical Social Worker
Changi General Hospital
03.2012 - 12.2015
- Providing psychosocial assessment, financial assistance, care and discharge planning,
- Casework management,
- Working with patients and their family members and multi-disciplinary team members,
- Presented "Weaving a Safe Care Plan" at EHA Annual Scientific Meeting -2008
Education
Post Graduate Diploma - Working with Couples and Families
Counselling And Care Centre
SingaporePost Graduate Certificate - Systemic Thinking and Approaches
Counselling And Care Centre
Bachelor of Arts - Social Work
National University of Singapore
Skills
Certification
Administrator Accreditation Certificate, Prepare-Enrich Malaysia Accreditation Training, 04/01/18
Accomplishments
- Awarded with TOP 100 Malaysia Influential Educator in 2024
- Nominated as Malaysia Influential Educators 2023
- Obtained Asia Honesty Enterprise Award 2023
- Interviewed by British Publishing House and featured in the Successful People in Malaysia and Singapore, 6th Edition.
Timeline
Founder and Managing Director
Pusat Perkembangan Minda KV Educare Sdn. Bhd.
08.2023 - Current
Director
Kidsville Day Care Centre
06.2018 - 08.2023
Administrator Accreditation Certificate, Prepare-Enrich Malaysia Accreditation Training, 04/01/18
04-2018
Certificate of Accreditation- Registered Social Worker, Social Work Accreditation and Advisory Board, 06/01/16
01-2018
Senior Social Worker
Changi General Hospital
01.2016 - 01.2018
Prepare and Facilitate Experiential Learning Course, Changi General Hospital, Singapore, 11/01/14
11-2014
CARING Awards- Silver, Eastern Health Alliance, Singapore, 04/01/13
09-2014
CGH Single Act Award Nominee and Best Service award, Changi General Hospital, Singapore, 2014
01-2014
World Congress on Integrated Care 2013, Agency for Integrated Care, Singapore, 11/01/13
11-2013
Basic Course in Grief and Bereavement, Tan Tock Seng Hospital, Singapore, 10/01/12
10-2012
Mental Health First Aid (Singapore), Mental Health First Aid, Singapore, 06/01/12
06-2012
Medical Social Worker
Changi General Hospital
03.2012 - 12.2015
Post Graduate Diploma - Working with Couples and Families
Counselling And Care Centre
Post Graduate Certificate - Systemic Thinking and Approaches
Counselling And Care Centre
Bachelor of Arts - Social Work
National University of Singapore
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