Various sports
Heng Jun Zhi
Student
Batu Pahat,01
Summary
Proven track record in enhancing customer experience and streamlining operations, demonstrated during tenure at WU FU Enterprise. Excelled in time management and analytical thinking, significantly improving order accuracy and efficiency. Skilled in fostering client relationships and adept in basic mathematics, contributing to a positive and productive work environment.
Overview
1
1
year of professional experience
Work History
Assistant
WU FU Enterprise
Johor Bahru, 01
10.2023 - 12.2023
- Recorded customer orders and maintained order records using computer systems.
- Responded to customer inquiries and provided assistance through various communication channels.
- Assisted with general office tasks and supported daily operations to ensure efficient workflow.
Restaurant Waiter
Tan San Zang
04.2023 - 07.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Supported needs of 200 - person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality
Education
Diploma in Logistic Management - Logistic Management
University College Sedaya International
Kuala Lumpur, Malaysia 04.2001 -
Skills
Time Management
Basic Mathematics
Self Motivation
Analytical Thinking
Data Confidentiality
Interests
Watching documentaries
Timeline
Assistant
WU FU Enterprise
10.2023 - 12.2023
Restaurant Waiter
Tan San Zang
04.2023 - 07.2023
Diploma in Logistic Management - Logistic Management
University College Sedaya International
04.2001 -
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