Hemashareni Supramaniam
Content Moderator & Sales And Marketing Executive
Bayan Lepas,07
Summary
I am a dynamic team player with a strong communication skill and organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Content Moderator
Teleperformance Malaysia
11.2023 - Current
- Generated and maintained style guides to encourage consistent quality of content.
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
- Drove accuracy of content through careful proofreading and fact-checking.
- Edited and reviewed content for grammar, spelling and punctuation.
Financial Advisor
Great Eastern Malaysia
10.2018 - Current
- Worked with clients to support understanding of rationale and details of financial strategies.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and grow firm.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
Verification Agent
Uyil Consultancy
02.2022 - 01.2023
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Generated reports to track will verifications and claim progress.
Administrative Clerk
Izhtizam Tuition
01.2016 - 01.2018
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
Document Translator
Bhag Law Firm
01.2016 - 04.2017
- Translated documents from English to Tamil.
- Used translation software to verify complex terms and expedite communication process.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Replicated flow, style, and overall meaning of original texts.
Education
Bachelor of Arts - Mass Communication
Inti International College Penang
Bukit Jambul Penang 04.2001 -
Associate of Arts - Foundation in Business And IT
Inti International Penang
Bukit Jambul 04.2001 -
Skills
Content Editing
Content Development
Copy Proofreading
Customer Service
Stress Tolerance
Story and Content Idea Development
Team Collaboration
Timeline
Content Moderator
Teleperformance Malaysia
11.2023 - Current
Verification Agent
Uyil Consultancy
02.2022 - 01.2023
Financial Advisor
Great Eastern Malaysia
10.2018 - Current
Administrative Clerk
Izhtizam Tuition
01.2016 - 01.2018
Document Translator
Bhag Law Firm
01.2016 - 04.2017
Bachelor of Arts - Mass Communication
Inti International College Penang
04.2001 -
Associate of Arts - Foundation in Business And IT
Inti International Penang
04.2001 -