PARIMALA BALAKRISHNAN

• Researched and resolved billing discrepancies to enable accurate billing.
• Worked with multiple departments to check proper billing information.
• Strengthened client relationships through effective communication regarding billing issues and concerns.
• Enhanced customer satisfaction with timely and accurate invoice generation.
• Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
• Reduced billing errors, leading to decrease in customer complaints, by conducting regular audits of billing data.
• Managed monthly billing cycles to ensure timely issuance of invoices and statements.
• Increased revenue retention by setting up follow-up system for outstanding payments.
• Proactively addressed potential billing discrepancies by conducting pre-billing audits.
• Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
• Handled account payments and provided information regarding outstanding balances.
• Used data entry skills to accurately document and input statements.
• Maximized revenue potential by identifying and resolving under-billed accounts.

• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Improved department efficiency by streamlining and implementing policies and processes.
• Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
• Attend calls from Patient

• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Sorted documents and maintained organized filing process.
• Verified accuracy of data entered into system to produce error-free reports.
• Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.

• Collected data, input records, and protected electronic files.
• Assist in overall facility management.
• Support HR and marketing activities, maintaining compliance with healthcare regulations
• Handling Patients.
• Communicate with Insurance Head Quarters.
• Scheduled appointments and meetings, organized materials and prepared rooms.
• Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.

• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Sorted documents and maintained organized filing process.
• Verified accuracy of data entered into system to produce error-free reports.
• Scanned documents and saved in database to keep records of essential organizational information.
• Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
• Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
• Followed established procedures to enter and process data correctly.
• Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
• Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
• Improved team efficiency, training new staff on data entry protocols and software.