HEMA RAVICHANDRAN
A/P
PETALING JAYA,14
Summary
Versatile Dental Surgery Assistant with a proven track record at Kindlehouse Dental Clinic, enhancing patient care through expertise in dental radiography and exceptional patient communication. Achieved significant reductions in procedure times by optimizing inventory management. Skilled in both technical dental support and fostering patient trust, contributing to improved dental health outcomes. Experienced professional with background in dental practice management. Offers expertise in sterilization procedures, infection control and oral health care.
Overview
7
7
years of professional experience
Work History
Dental Surgery Assistant
Kindlehouse Dental Clinic
03.2021 - Current
- Prepared radiographs for diagnostic purposes, adhering to strict safety guidelines to protect both patients and staff members from radiation exposure risks.
- Collaborated with colleagues for optimal patient care, sharing best practices and expertise in dental assistance techniques.
- Assisted dentists during procedures, ensuring a seamless workflow and enhanced patient experience.
- Contributed to a hygienic environment by performing thorough sterilization of dental equipment and treatment areas.
- Reduced procedure times with efficient management of dental materials inventory and timely restocking as needed.
- Consistently updated knowledge about new dental materials, techniques, or products by attending training sessions, seminars, and conferences to improve patient care.
- Improved patient comfort by efficiently preparing dental instruments and materials for surgeries.
- Developed strong relationships with patients, addressing their concerns and building trust for improved outcomes.
- Supported dentists in diagnosing oral health issues through accurate recording of clinical findings and observations.
- Facilitated smooth communication between patients and dentists, acting as a reliable liaison throughout treatment processes.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient X-rays and images for review by dentist.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
- Prepared and sterilized instruments and materials for use by dentists.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Staged tray for procedures by arranging dental instruments and equipment.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Sales Assistant
Voir Group Of Companies
09.2019 - 02.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Administrative Clerk
BUM
06.2017 - 08.2019
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Arranged meetings and appointments and updated records to assist management.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
Education
SPM -
SMK DAMANSARA DAMAI
DAMANSARA DAMAISkills
Local anesthetic proficiency
Languages
English
Intermediate (B1)
Timeline
Dental Surgery Assistant
Kindlehouse Dental Clinic
03.2021 - Current
Sales Assistant
Voir Group Of Companies
09.2019 - 02.2021
Administrative Clerk
BUM
06.2017 - 08.2019
SPM -
SMK DAMANSARA DAMAI
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