Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hemahdevi A/P Ramachandran

Senior Freight Specialist
Rawang

Summary

Experienced with freight management, shipment coordination, and route optimization. Utilizes problem-solving skills to address logistical challenges and maintain smooth operations. Track record of improving efficiency and ensuring timely deliveries through effective communication and organizational skills.

Overview

15
15
years of professional experience

Work History

Senior Freight Specialist

Aramex (Malaysia) Sdn Bhd – Oil & Gas industry services
07.2024 - Current
  • Key account customers – Schlumberger, Weatherford, and Bakers – should submit their bids to the portal before the closing time given by the client.
  • Manage RFQ and Charter Flight quotations for all air freight shipments.
  • Source, evaluate, and negotiate competitive rates from registered freight vendors and airlines.
  • Ensure all received quotations are accurately entered and updated in CargoWise for tracking and reference.
  • Monitor SLB bidding on an hourly basis.
  • Coordinate shipping arrangements with customers, including pick-up and delivery scheduling.
  • Proactively update clients daily on shipment status, ETAs, and any potential delays.
  • Seek customer approval if changes occur that impact the quotation or budget.
  • Monitoring shipment and updating the client on a daily basis.
  • Request approval from the client if there are any changes to the quotation or client budget.
  • Update costing/selling in CW, and report.
  • Enhanced shipping efficiency by streamlining freight processes and implementing time-saving strategies.
  • Reduced shipping costs for clients through effective negotiation with carriers and optimizing shipment routes.
  • Coordinated shipments across multiple modes of transportation to ensure timely delivery and minimize disruptions.
  • Collaborated with cross-functional teams to create comprehensive logistics plans that aligned with overall business goals.
  • Developed customized freight schedules to accommodate unique client needs while maximizing transportation resources.
  • Resolved shipment issues promptly, providing effective solutions to maintain client trust and minimize potential losses.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Update the gate event and document a CW/client portal.

Operation Executive

Pentagon Freight & Forwarding Services Sdn Bhd – Oil & Gas industry services
06.2023 - 06.2024
  • Prepare and submit a Request for Quotation (RFQ) for competitive bids related to sea and air freight shipments.
  • Source and compare rates from multiple vendors to optimize cost-effectiveness, transit time, and service quality.
  • Handle bookings for sea and air freight based on shipment requirements.
  • Organize, ensure logistics arrangements, and perform collection and delivery processes.
  • Prepare and arrange all necessary shipping documentation (e.g., HBL/MAWB, invoice, packing list, COO, etc.).
  • Coordinate and execute deliveries to meet customer requirements, considering cost, transit time, and delivery deadlines.
  • Coordinate with carriers and freight forwarders to confirm space and schedule.
  • Manage the full spectrum of import and export logistics duties, ensuring compliance with international trade regulations.
  • Coordinate closely with customs agents to ensure timely clearance, and avoid demurrage/detention charges.
  • Receive pre-alerts, verify ETA details, and promptly update consignees.
  • Request for Notice of Arrival (NoA) and invoice upon shipment arrival.
  • Arrange the DO (Delivery Order) collection or request the release of the Electronic DO (E-DO).
  • Arrange transportation from KSB (Port/Klang South Berth), and other locations as needed.
  • Coordinate full container deliveries, and arrange for unstuffing.
  • Handle loose cargo transportation efficiently with appropriate vehicles.
  • Ensure deliveries are aligned with customer requirements (cost, transit time, and delivery deadlines).
  • Handle local billing for recipients, and ensure timely invoice issuance.
  • Prepare payments related to port, shipping, or clearance charges.
  • Ensure accurate documentation preparation for all import deliveries.
  • Monitor deliveries until goods are received and acknowledged by the customer.
  • Request for Noa and an invoice after the shipment arrives.
  • Prepare payment, and arrange collection for DO, or request E-DO release.
  • Responsible for submitting documents to the shipping agent team for the customs declaration process.
  • Responsible for arranging transportation and unstuffing for full container delivery.
  • Responsible for the transportation of loose cargo shipments.
  • Prepare regular reports on shipping activities, and submit them for senior management review.
  • Analyze data to track performance, identify delays, and propose process improvements.

Logistics executive

Scientex great wall Sdn Bhd
01.2020 - 05.2023
  • Communicate with trucking forwarder, shipping line for vessel space and booking arrangements.
  • Monitor carrier booking, container haulage arrangement.
  • Preparing shipping instructions and BL confirmation once goods are ready to ship.
  • Organizing and managing inventory, storage, and transportation.
  • Reviewing, preparing, and routing purchase orders.
  • Tracking and fixing shipping errors.
  • Preparing bills and invoices.
  • Arrange payment for shipping company and haulage transporter.
  • Coordinating transportation providers to ensure prompt and proper movement of shipments.
  • Update inventory in SAP systems.
  • Responsible for receiving and picking up the goods.
  • Responding to customer inquiries and referring clients to the proper channels.
  • Reviewing purchase orders and shipping documents to ensure accuracy.
  • Handle indoor sales support work, such as issued invoice, documents error occurred.
  • Handle LC shipment and documentation process flow.
  • Responsible for preparing LC documents and submitting documents to the bank for endorsement.
  • Preparing daily report for shipment tracking details.
  • Handling filling process flow.
  • Addressing and resolving shipment and inventory and picking issues.

Customer service executive

Agility Logistics Sdn bhd
06.2010 - 05.2019
  • Responsible for all export shipment arrangements and documentation preparation.
  • Responsible for arranging haulage and custom declaration process.
  • Responsible for transportation for loose cargo shipment.
  • Prepare local billing for customers.
  • Liaise with warehouse personnel and forwarder for arrangement of container upon receiving and return to depot.
  • Organize shipments with branch offices, suppliers and customers.
  • Handling US and Canada shipments. AMS / ACI Submission.
  • Update Shipment tracking and delivery details on a timely basis.
  • Update internal and external record/report for key accounts shipment.
  • Monitoring shipping cost and providing data to superiors monthly.
  • Track onboard shipments and follow up on shipment arrival date and update customer accordingly.
  • Submit shipping instructions and prepare BL Draft for customer for checking and confirm to proceed.
  • Liaise with suppliers for cargo readiness, arrange shipment and delivery schedule.
  • Responsible for shipping cost management, purpose cost saving strategy and analysis, tracking of logistics spending.

Education

Foundation Course - Freight forwarding and transport

SFFLA – Port Klang
01.2015

Microsoft Certified Professional - undefined

University Sains Malaysia
01.2009

Skills

Software: Microsoft (Excel, Word, Power Point)

References

Aramex Sdn. Bhd.

Mr. Simon, Key account manager, 

Phone: 014-9315937


Mr. Jude, Team Leader

Phone: 011-36239589

Timeline

Senior Freight Specialist

Aramex (Malaysia) Sdn Bhd – Oil & Gas industry services
07.2024 - Current

Operation Executive

Pentagon Freight & Forwarding Services Sdn Bhd – Oil & Gas industry services
06.2023 - 06.2024

Logistics executive

Scientex great wall Sdn Bhd
01.2020 - 05.2023

Customer service executive

Agility Logistics Sdn bhd
06.2010 - 05.2019

Microsoft Certified Professional - undefined

University Sains Malaysia

Foundation Course - Freight forwarding and transport

SFFLA – Port Klang

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