Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Helen  Leong

Helen Leong

Senior Product Specialist
Kuala Lumpur

Summary

Results-driven pharmaceutical sales specialist with 7 years of experience across government and private sectors. Proven track record in cardio-renal, anti-infective, and men’s health portfolios with multiple top performance awards, including President Club and Infinity Club. Skilled in KOL management, speaker development, campaign execution, and cross-functional collaboration. Recognized for high ownership, field leadership, and consistent target overachievement.

Overview

11
11
years of professional experience
2
2
Certifications
4
4
Languages

Work History

Senior Product Specialist

Bayer Co (Malaysia) Sdn Bhd
11.2017 - Current

Currently managing the Cardio-Renal portfolio across central and East Malaysia, covering both government and private hospitals. Previously handled Anti-Infective and Men’s Health portfolios across private hospitals, MOE institutions, and wellness clinics in Klang Valley.


Key Responsibilities:

  • Acted as Sales Lead for multiple portfolios, collaborating with Brand Managers to localize strategy and execute in-field tactical plans.
  • Led brand-specific blitz campaigns across multiple portfolios:
    Firialta – Launch Blitz (2024) & 1-Year Anniversary Campaign (2025)
    Xarelto – Stroke prevention initiative
    Avelox – “Protection from Bacteria” campaign
    Nebido – Men’s Health Awareness Blitz (Movember)
  • Expanded Nebido market in KL by opening 20+ new accounts, launching Patient Starter Kit programs, and recovering 20 dormant clinics.
  • Developed 7 urologists and 1 endocrinologist as product speakers; promoted testosterone testing in wellness clinics.
  • Engaged KOLs in media campaigns to raise awareness of men’s health.
  • Temporarily covered Sales Manager responsibilities during maternity leave in 2024 (territory planning, team performance tracking, coaching).
  • Mentored new joiners and collaborated cross-functionally on national campaigns.


Key Achievements:

  • APAC Championship Award 2024 (President Club) – Top National Achiever (YTD 154%); Total Portfolio growth >110% vs YTD 2023
  • Infinity Club Award 2024 – Silver – Achieved ≥100% of targets for 3 consecutive years
  • Infinity Club Award 2023 – Bronze – Sustained overachievement across 2 years
  • Top Performer – EP Portfolio 2023 – Achieved 118% sales target (Avelox, Nebido)
  • Nebido SPIFFF Award – 2022 – Opened 20+ new accounts; led starter kit deployment & account recovery
  • High Performance Club Winner 2022 – Achieved 119% YTD; Top 10% performer
  • Quarter Sales Star Awards (Top 10%) – Q4 2021, Q1 & Q2 2023, Q2–Q4 2024
  • ASEAN Recognition Award 2024 – For Sales Leadership stretch role
  • ASEAN Recognition Award 2021 – For Marketing stretch role (Anti-Infective & Men’s Health)

Medical Representative

Zuellig Pharma Sdn Bhd
04.2016 - 10.2017

Part of a dedicated ethical sales team promoting Nicorette (NRT) to government hospitals and clinics. Supported MOH smoking cessation programs and collaborated closely with family medicine specialists across assigned regions (KL & Pahang).


Key Responsibilities:

  • Promoted Nicorette to Klinik Kesihatan and Family Medicine Specialists, focusing on nicotine dependence management and NRT usage.
  • Initiated and conducted CME sessions to educate HCPs on product benefits, treatment guidelines, and proper usage of NRT.
  • Supported World No Tobacco Day (May 31) campaigns and other smoking cessation awareness programs on-site.
  • Built strong engagement with government clinics’ PICs to ensure consistent patient support, restocking, and program follow-up.


Key Achievements:

  • Top Achiever – Ethical Team 8, with highest NRT sales performance across KL & Pahang government sector.
  • Strengthened Nicorette integration into MOH Quit Smoking Programs via direct coordination with frontline HCPs.
  • Built long-term collaboration with Family Medicine Specialists, resulting in increased NRT adoption and patient retention.

Management Trainee

Ferida Hassan Low & Ng
04.2014 - 03.2016

Provided administrative and legal support to attorneys managing civil and commercial agreements. Played a key supporting role in client communication and document processing.


Key Responsibilities:

  • Maintained and updated legal records, case files, and supporting documents on a daily basis.
  • Assisted lawyers in preparing legal documents such as tenancy agreements, letters of offer, and statutory declarations.
  • Attended to clients during document signing appointments and helped coordinate with third-party stakeholders (e.g., bankers, developers, agents).
  • Followed up with clients and relevant parties to ensure complete documentation and smooth execution of legal agreements.

Education

Bachelor of Arts - International Business & Marketing

Taylor's University
Kuala Lumpur, Malaysia
04.2001 -

Skills

  • Pharmaceutical Product Detailing (Rx & Ethical Portfolio)
  • Key Account Management (KOLs, Specialists, FMS)
  • Campaign Execution – Blitz & CME Deployment
  • Speaker Development & Advocacy
  • Strategic Planning & Field Execution
  • Cross-Functional Collaboration
  • CRM Tools (Veeva, Salesforce)
  • Coaching & Onboarding for New Joiners

Certification

JLPT N2

Timeline

JLPT N2

07-2024

Microsoft Office- PowerPoint Advance Training

07-2023

Senior Product Specialist

Bayer Co (Malaysia) Sdn Bhd
11.2017 - Current

Medical Representative

Zuellig Pharma Sdn Bhd
04.2016 - 10.2017

Management Trainee

Ferida Hassan Low & Ng
04.2014 - 03.2016

Bachelor of Arts - International Business & Marketing

Taylor's University
04.2001 -
Helen LeongSenior Product Specialist