Harlina Mohd (PhD)

• Created instructional and lecture plans for classes in compliance with course objectives.
• Utilised diverse teaching methods, lectures, presentations and class activities to deliver the curriculum.
• Selected innovative teaching methods to deliver course content.
• Coordinated with external organizations to arrange guest lectures, field trips, and practical experiences relevant to the course content.
• Maintained regular office hours to provide academic support, career advice, and personal guidance to students.
• Participated in academic committees, contributing to departmental decision-making and policy formation.
• Collaborated with faculty members in curriculum development and revision processes to ensure course content remains current and relevant.
• Incorporated technology and multimedia tools into lectures to enhance learning experiences and accommodate various learning preferences.
• Promoted excitement among students in classroom through delivery of interesting topics.
• Collaborated with other lecturers to evolve course content and teaching policies.
• Implemented innovative teaching strategies to accommodate diverse student needs and learning styles.
• Explained concepts through variety of methods, utilizing visual aids and analogies for key material.
• Contributed to the accreditation processes by preparing necessary documentation and reports showcasing the department's achievements.
• Assisted students during office hours to review material, explain exam questions and answer concerns.
• Engaged in scholarly research, contributing to the academic community through publications in peer-reviewed journals.
• Fostered a positive and inclusive classroom environment, promoting respect, collaboration, and engagement among students.
• Supervised and mentored students on research projects, guiding them through research methodology and academic writing best practices.

• Employ design thinking during lectures.
• Lecturing bachelor students.
• Guiding students' projects.
• Created instructional and lecture plans for classes in compliance with course objectives.
• Utilised diverse teaching methods, lectures, presentations and class activities to deliver the curriculum.
• Selected innovative teaching methods to deliver course content.
• Developed comprehensive course materials, including syllabi, lectures, and assessments, tailored to diverse learning styles.
• Supervised and mentored students on research projects, guiding them through research methodology and academic writing best practices.
• Developed lectures to accommodate for different learning styles, maximizing students' comprehension.
• Facilitated stimulating class discussions to encourage critical thinking and debate among students on contemporary issues.
• Conducted regular assessment of student performance through assignments, tests, and examinations to monitor progress and provide timely feedback.
• Fostered a positive and inclusive classroom environment, promoting respect, collaboration, and engagement among students.
• Assisted students during office hours to review material, explain exam questions and answer concerns.
• Monitored and evaluated student participation and progress, providing constructive feedback to encourage academic growth.
• Identified areas of difficulty for students, developing additional resources for review.
• Collaborated with faculty members in curriculum development and revision processes to ensure course content remains current and relevant.
• Delivered course lectures using modern technology to enhance student comprehension.

• Led organizational restructuring efforts that resulted in improved operational efficiency and cost savings
• High achiever- Managed to secure positions from various skills and backgrounds with the vendors
• Secured venture capital funding that enabled the launch of a new product line
• Developed and nurtured relationships with key stakeholders, resulting in increased brand recognition and customer loyalty
• Presented business plans to board members, investors, and other stakeholders
• Developed a comprehensive training program for staff to ensure high standards of customer service
• Developed and implemented a strategic plan to improve operational efficiency
• Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
• Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.
• Evaluated performance management systems and devised improvements to strengthen controls and optimize results.

• Developed and implemented policies and procedures that improved compliance and risk management
• Established and maintained a culture of employee engagement and productivity
• Established a positive public image through strategic media relations and public speaking engagements
• Developed and implemented a successful business strategy that increased revenue by MYR 4.5 million in the first year of operations
• Led organizational restructuring efforts that resulted in improved operational efficiency and cost savings
• High achiever- Managed to secure positions from various skills and backgrounds with the vendors
• Secured venture capital funding that enabled the launch of a new product line
• Developed and nurtured relationships with key stakeholders, resulting in increased brand recognition and customer loyalty
• Monitored and analysed market trends to identify new opportunities for growth and expansion
• Presented business plans to board members, investors, and other stakeholders
• Negotiated successful partnerships with industry leaders that resulted in MYR360,000.00 thousand worth of up-skill and re-skill programmes

• Planned, developed and implemented an innovative recruitment programme
• Proactively engaged in the hiring of local IT-skilled candidates
• Ensure optimal support to employees relating to HR issues
• Successfully fostering a conducive working environment among the employees
• Successfully led the up-skilling programme and post-programme for recognition
• Developed and maintained budgets for assigned areas to ensure efficient use of resources and ensure financial goals were met
• Coordinated with external vendors and contractors to ensure timely delivery of resources and completion of tasks
• Developed a database of training materials and resources to ensure consistency of training information
• Negotiated contracts with vendors and suppliers to reduce costs and improve quality of services
• Maintained and updated the organisation's operational processes to ensure compliance with legal and regulatory requirements
• Reorganised the operational structure, resulting in a 35% reduction in operational costs
• Established cost-effective policies and procedures
• Collaborated with external stakeholders to expand the reach of the organisation's services
• Implemented a data-driven decision-making process

• Manage 270 resources at hangar 5 KLIA Airport, Sepang
• Based at headquarters in KL
• Handling disciplinary employees
• Created HR manual
• Played an integral role in the development and implementation of human resources policies
• Planned, developed and implemented an innovative programme of employees benefits and growth
• Attended calls and meetings with the labour authority and force-majeure during the COVID-19

• Collaborated in terms of research on visitors' experiences at Museums with the School of MC Court and Social Science of Georgetown University, D.C, USA
• Conducted the fieldwork with a group of university researchers (before the COVID-19 strikes)
• Discussed and presented findings to the Committee-Senior Group of Researchers
• Corrected report based on the committee comments

• Developed and documented standard operating procedures for equipment use and maintenance
• Developed and maintained documentation for equipment, including operating instructions and maintenance records
• Work at Hangar Five (5) environment
• Required very well-planned day-to-day operations in the aviation business environment
• Gained full support from the top management
• Monitor closely resources on duty
• Involved in interviews, hiring and training (Safety & Security) for the operations staff to work in the airport environment
• It requires a very well-planned of your day-to-day operation
• It tested my organisational, leadership, and communication skills, as I had to communicate with stakeholders and employees from different backgrounds
• It strengthens my decision-making skills and is 'street smart' to walk the talk and tackle problems immediately to ensure the day-to-day operations run smoothly
• It was a very challenging task in the aviation operations environment
• The tagline, 'smart, brilliant, and focused', best describes the overall situation
• Daily meetings with AeroDarat's Chief Operating Officer (COO) on business performance and other important matters are held
• Ensure daily operations meet the client's expectations
• Developed and documented standard operating procedures for equipment use and maintenance
• Developed and maintained documentation for equipment, including operating instructions and maintenance records
• Analyzed financial data and identified potential areas of cost savings in operating costs
• Managed the budget and accounts for the day-to-day operations
• Spearheaded a project to restructure the organization
• Analysed financial data to identify opportunities for cost savings and increased profitability towards reduction in operating expenses
• Created a budgeting system that aims at reducing operating costs

• Prior to classes, I diligently prepared teaching materials and provided one-to-one counseling to support struggling and problematic students
• Additionally, I actively engaged in peer discussions, meetings, and workshops

• Research Assistant
• Involve in Tutoring the undergraduate students
• Involved in Visitor's Experience in tourism research
• Familiarise the conceptual framework
• Have an in-depth understanding of the research area
• Prepare tutoring materials
• Marked students' assignments and examination scripts

• Negotiated and managed contracts with vendors and suppliers, ensuring favorable terms and cost reductions
• Led a team of accounts staff to ensure accurate and timely financial reporting
• Created and managed annual budgets
• Developed policies and procedures to improve operational efficiency and reduce costs
• Grew customer through targeted marketing campaigns
• Secured a 'trained and placed programme' grant from The Ministry of Human Resources, Malaysia
• Enhanced soft skills and para-legal knowledge of the unemployed graduated youths for six months prior to their new employment
• Successfully trained 300 students, and 70% were placed at law firms scattered in Malaysia (13 states and Sabah & Sarawak)
• Therefore, we achieved the target of securing a gross profit of 1.5 million worth of projects
• The programme's objectives were to train youths with all the necessary soft skills and let them practice them in a natural working environment
• 70% of the participants were Bachelor's Degree holders, and the remaining were Diploma holders

• Working with a multinational company (MNC) was an opportunity to learn many essential things as an employee.
• This includes cultural differences, languages, and the working environment.
• I served as the personal assistant to Senior Vice President Mr. Yam Wai Lam and Executive Vice President Mr. Peter Foster.
• My responsibilities also include:

Prepared detailed presentations and reports for executive

review, ensuring accuracy and clarity.

Managed the executive calendar and organised travel

arrangements, resulting in a stress-free experience for the

executive

• Created and managed a budget for the executive's office.
• Assisted in the development of marketing strategies and campaigns, resulting in increased sales.
• Developed and maintained contacts with key stakeholders, resulting in improved networking opportunities
• Assisted in the preparation of financial and budget reports, ensuring accuracy and timeliness