Overview
Work History
Education
Skills
Timeline
Generic

Hariz Kamaruddin

Content Moderator
Petaling Jaya ,14

Overview

4
4
years of professional experience
2
2
Languages

Work History

Content Moderator

Bytedance
Kuala Lumpur
06.2022 - Current
1. Review user generated content (UGC) 2. Enforce community guidelines 3. Handle reports of inappropriate content 4. Maintain trust and safety 5.Monitor user behavior and trends 6. Ensure compliance with legal requirements

Content Moderator

Concentrix
Kuala Lumpur
12.2020 - 05.2022
  • Review user generated content (UGC)
  • Enforce community guidelines.
  • Handle reports of inappropriate content.
  • Maintain trust and safety.
  • Protect your brand reputation.
  • Implement updates to content moderation policies.
  • Monitor user behavior and trends.

Customer Service Representative

Grab Malaysia
Petaling Jaya
12.2019 - 10.2020
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Investigated and resolved accounting, service and delivery concerns.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

Diploma - Mass Communication

Mahsa Avenue International College
Petaling Jaya
12.2019

Skills

Language

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Timeline

Content Moderator

Bytedance
06.2022 - Current

Content Moderator

Concentrix
12.2020 - 05.2022

Customer Service Representative

Grab Malaysia
12.2019 - 10.2020

Diploma - Mass Communication

Mahsa Avenue International College

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Hariz Kamaruddin Content Moderator