HARITH NA'IM
Rawang, Selangor
Summary
Public Administrative Science & Policy Studies seeking opportunities to enhance skills and abilities. Works effectively under supervision and quickly adapts to new environments. Collaborative team player with a strong aptitude for generating new innovative ideas. Solid background in Marketing, Administration, and Management. Supervisor with experience leading teams and delivering results. Creative and Motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Customer Management Consultant
Uts Sdn Bhd
Kuala Lumpur, 14
08.2024 - 11.2024
- Increased average call duration by refining scripts for better engagement with potential customers.
- Boosted sales revenue by implementing effective telesales strategies and techniques.
- Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
Senior Professional Fundraiser
Unicef Malaysia
Kuala Lumpur, 14
05.2023 - 06.2024
- Raised significant funds by cultivating relationships with major donors and implementing targeted fundraising strategies.
- Trained volunteers in effective fundraising techniques, empowering them to confidently solicit donations on behalf of organization.
- Managed fundraising events, achieving high levels of donor engagement and satisfaction.
Operations Supervisor
Shell Station
Bandar Puncak Alam, Selangor
01.2022 - 04.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Assistant Supervisor
Ain's Treat Food Sdn Bhd
Rawang, Selangor
01.2018 - 06.2018
- Submitted documentation and reports to upper management.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Worked closely with other supervisors to create cohesive, high-performing team that consistently met or exceeded company objectives.
Education
Management And Administration
MARA University of Technology, UITM
Seremban 3, Negeri Sembilan, Malaysia 07.2018 - 12.2021
Sijil Pelajaran Malaysia (SPM)
SMK Bandar Tasik Puteri
Rawang, Selangor, Malaysia 01.2013 - 12.2017
Skills
- Policy and Procedure Development
- Human Resources and Staff Management
- MS Office
- Office Administration
- Administrative Support
- Documentation and Reporting
Extracurricular Activities
- Secretary, Peers Club, 2018 to 2021
- Secretary, Facilitator Club, 2018 to 2021
- Secretary, Young Leaders Institute, 2018 to 2021
- UITM Seremban - Library Day / Aerobics / Law Day Program / Psychology Day / Fit Attack Program
Timeline
Customer Management Consultant
Uts Sdn Bhd
08.2024 - 11.2024
Senior Professional Fundraiser
Unicef Malaysia
05.2023 - 06.2024
Operations Supervisor
Shell Station
01.2022 - 04.2023
Management And Administration
MARA University of Technology, UITM
07.2018 - 12.2021
Assistant Supervisor
Ain's Treat Food Sdn Bhd
01.2018 - 06.2018
Sijil Pelajaran Malaysia (SPM)
SMK Bandar Tasik Puteri
01.2013 - 12.2017
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