Harisugan Munisamy
Production Technician
Johor Bahru, Johor
Summary
11 years experience in a variety of position, including Manufacturing and Customer Service sector. Able to apply problem-solving skills, handle high pressure situations, adapt to changing situations, fast learner, and maximize efficiency while minimizing costs.
Overview
15
15
years of professional experience
Work History
Production Assembly
Grundfos (Singapore) PTE LTD
08.2022 - Current
- Suggested and implemented new ideas to improve quality, reduce cost, and support production work environment.
- Monitored inventory levels, ensuring adequate stock of raw materials and consumables for uninterrupted production operations.
- Lubricated and cleaned parts to perform routine maintenance on production equipment.
- Reduced equipment downtime by performing timely maintenance and troubleshooting technical issues.
- Optimized manufacturing processes using Lean principles, resulting in reduced waste and increased output.
- Utilized strong analytical skills to identify bottlenecks in the production line, enabling targeted improvements for greater efficiency.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
Senior technician
Tetra Pak Pte Ltd
01.2017 - 07.2021
- Ensure the manufactured products meet the standards of quality
- Be responsible for the packaging material quality, efficiency, safety and wastes
- Raise non-conformance report and conduct analysis
- Calibrate and perform basic trouble shooting on laboratory equipment and instrument
- Update laboratory analysis result and records
- Handle specific project to improve product quality and product waste
- Provide expertise to support other department to achieve the overall key performance targets
- Participate in WCM teams/ activities and promote safety culture at workplace
Customer Care Consultant
Maxis Communication Berhad
01.2010 - 01.2017
- Good in training and Motivate subordinates
- Knowledge in Customer Relationship Management skills
- Great exposure in Negotiation skills
- Demonstrated ability to think critically and analytically
- Passionate, dynamic, highly result-driven with strong analytical skills
- Excellent Presentation Skills, Creative Thinking & Innovative
- Adept ability to see both the ‘big-picture’ and understand detail of issues
- Effective communication skills within cross-functional as well as multi-national teams
- Multi-lingual background: English & Bahasa Malaysia, Bahasa Tamil and (conversational knowledge).
Education
Diploma - Marketing & Management
Cybernetics International of Technology
Diploma - Marketing & Management
Cybernetics International of Technology
Skills
Windows 2000
Access
Power Point
Microsoft Word
Microsoft Access
Excel
Ensure the manufactured products meet the standards of quality
Be responsible for the packaging material quality, efficiency, safety and wastes
Raise non-conformance report and conduct analysis
Calibrate and perform basic trouble shooting on laboratory equipment and instrument
Update laboratory analysis result and records
Handle specific project to improve product quality and product waste
Provide expertise to support other department to achieve the overall key performance targets
Participate in WCM teams/ activities and promote safety culture at workplace
Prepare document for immigration department to renew worker’s permit and passport
Prepare document for embassy
Collaborate with clients to ensure there are no problems on site
Managerial and supervisory experience, competent to monitor and check other staff’s work and deliver training or direction to new staff
Do workers clearance from airport
Do marketing to get new contract
Communication skills: Possess superb verbal and written communication skills
Good in training and Motivate subordinates
Knowledge in Customer Relationship Management skills
Great exposure in Negotiation skills
Demonstrated ability to think critically and analytically
Passionate, dynamic, highly result-driven with strong analytical skills
Excellent Presentation Skills, Creative Thinking & Innovative
Adept ability to see both the ‘big-picture’ and understand detail of issues
Effective communication skills within cross-functional as well as multi-national teams
Multi-lingual background: English & Bahasa Malaysia, Bahasa Tamil and (conversational knowledge)
Workpreferences
Full Time / Permanent, Mobile; willing to travel overseas, Yes
Personal Information
- Date of Birth: 05/14/86
- Gender: Male
- Nationality: Malaysian
- Marital Status: Married
References
- Grundfos Pte Ltd, Nagarajan (Team Leader), +65 83591360
- Tetrapak Pte Ltd, Chandra Mahendran (Manager), +65 6890 1894
Timeline
Production Assembly
Grundfos (Singapore) PTE LTD
08.2022 - Current
Senior technician
Tetra Pak Pte Ltd
01.2017 - 07.2021
Customer Care Consultant
Maxis Communication Berhad
01.2010 - 01.2017
Diploma - Marketing & Management
Cybernetics International of Technology
Diploma - Marketing & Management
Cybernetics International of Technology
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