Hi, I’m
HARIDEVENDRAN P SIVANESVARAN
GENERAL MANAGER
Skudai, Johor,Johor
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Customer-oriented General Manager with 7 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
21
years of professional experience
5
Languages
Work History
DREAMBOLIC (M) SDN BHD
General Manager
12.2006 - Current
Job overview
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Developed and implemented strategies to increase sales and profitability.
- Collaborated with cross-functional teams to develop innovative solutions.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maintained qualified staff and communicated areas of accountability and expected performance.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Collaborated with department heads to establish goals and work plans.
- Managed purchasing, sales, marketing and customer account operations efficiently.
TRANSPLACE LOGISTIC (JB) SDN. BHD
Branch Manager
12.2010 - 06.2016
Job overview
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Conducted financial due diligence on potential investments and acquisitions.
- Resolved various issues impacting sales management and business operations.
- Managing all of the processes that are involved in the supply chain including leasing with suppliers of raw materials, manufacturers, retailers,ocean freight, air freight, land transporter and even possibly the consumer.
- Coordinate all of the processes with the potential of satisfying the customer.
- Monitor KPIs, ensure all record keeping of operation document are accurate.
- Ensure that freight is moved safely and in a timely manner utilizing appropriate equipment and tools.
- Engaging with warehouses for better shipment method for customer.
- Train and certify new employees on all performance standards.
- Conduct annual performance reviews for all staff within department.
- Work with senior management to develop a business plan and goals for department.
- Prepare and analyze management and financial reports, budgets, expense reports and forecasts for department.
Price Solutions (Singapore) Pte Ltd
TELEBANKING OFFICER
06.2010 - 11.2010
Job overview
- Evaluated customer needs and feedback to drive product and service improvements.
- Provide telemarketing and sales in managing balance transfer for exciting customer.
- Manage, help generate and qualify as well as process sales leads.
- Also responsible for maintaining customer, prospects and competitor databases and assessing, devising, and implementing marketing promotions.
- Generate new business through outbound calls and follow up on sales leads.
- Generate min SGD 1MM sales in a month in balance transfer.
- Maintain revenue goals by quarter and year to date.
- Identifies, solicits and sells balance transfer to Standard Chartered Bank (Singapore) Pte.Ltd.
CSOS SDN BHD
Senior Relationship Officer
05.2008 - 05.2010
Job overview
- Provide direct marketing and sales support to field/distribution sales organization.
- Manage, help generate and qualify as well as process sales leads. Also responsible for maintaining customer, prospects and competitor databases and assessing, devising, and implementing marketing promotions.
- Generate new business through outbound calls and follow up on sales leads. To maintain sales of $24000 per day.
- Maintain revenue goals by quarter and year to date.
- Identifies, solicits and sells balance transfer to Citibank(Singapore) Pte.Ltd.
- Discussed financial options with clients and provided informed suggestions.
- Follow up with leads and generate secondary product such as new ready credit,credit card and Savvy Traveler Insurance.
- Increased client satisfaction with timely and accurate responses to inquiries and concerns.
DNMC INTERNATIONAL (M) SDN BHD
Marketing Manager
02.2003 - 04.2008
Job overview
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Recruited and hired capable team members to add value and diverse skills set to marketing department.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Take the lead role in selling Digi Telecommunication services to prospective organizations and individuals along with managing distribution partners' activity within an assigned geographical region.
- Responsibility for the sales process from initial point of contact (Direct Sales/Marketing), presentations, proposals, through contract negotiations and execution. Meet/exceed minimum quarterly and annual sales objectives.
- Develop individuals to leading role such as supervisor and Team Leaders.
- Facilitate strategic partners' resources to assist in the sales process.
- Engage, equip, and lead all sales channels (including distribution partners) with appropriate training, tools, and strategy development for Digi Telecommunications services.
- Performed market segmentations, targeting and positioning for each product line.
- Spearheaded product launches, collaborating with product development teams to create comprehensive go-to-market strategies that drive sales growth.
Education
SUNWAY COLLEGEKuala Lumpur, Malaysia
No Degree from NATIONAL COMPUTER CERTIFICATES
04.2001
Skills
Relationship Building
Vendor Negotiations
Recruitment
Problem-Solving
Operations Oversight
Cost Reductions
Training and Development
Sales Team Development
Cost Control
Business Leadership
Financial Administration
Customer Relationship Management
Sales Analysis
Sales Coaching
Excellent Communication
Timeline
Branch Manager
TRANSPLACE LOGISTIC (JB) SDN. BHD
12.2010 - 06.2016
TELEBANKING OFFICER
Price Solutions (Singapore) Pte Ltd
06.2010 - 11.2010
Senior Relationship Officer
CSOS SDN BHD
05.2008 - 05.2010
General Manager
DREAMBOLIC (M) SDN BHD
12.2006 - Current
Marketing Manager
DNMC INTERNATIONAL (M) SDN BHD
02.2003 - 04.2008
SUNWAY COLLEGE
No Degree from NATIONAL COMPUTER CERTIFICATES
04.2001
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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