Hao Yi Ku

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• One Man Team that incharge of admin , ecommerce , checking of stock , taking pictures , Listings and shipping etc..
• Training Interns to be able to do their job properly.

Company focus on Electronics sales of Mobile phones and Latops also Repair service. My job is to deal with some admin works ,arrange shipping, and ecommerce sales example Carousell , Shopee , Reebelo , Company Website also assist with walk in customers to purchase or enquiries while theres not enough sales person around.

• Increased customer satisfaction by resolving Aftersale issues.
• Managed marketing campaigns to cultivate brand awareness and drive website traffic.
• Saved Cost by implementing cost-saving initiatives that addressed long-standing problems.
• Drove email acquisition and marketing campaigns to support key business initiatives across account management, new business development and customer experience.
• Developed team communications and information for different meetings.
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.
• Learn HTML CSS ,C C++ LANGUAGE Coding while Employed Currently Still Learning.
• Resolved problems, improved operations and provided exceptional service.

Current company mainly focus on Projects marketing , digital marketing overseas. therefore , the company based in philippines, but our team members are from multiple countries. As for myself , im currently working in this company , Work from home in Johor bahru. For a newcomer like me that join this company earlier 2019, grown to the current m e, i have learn alot from this. The project we have done includes crypto projects, games, defi. The reason i am looking for another job is because, the company is soon to be closed down due to superior issue.

• Reason for Leaving : Looking for better career advancement Main Responsibility
• •Keep check of stuffs and errand outside company and service the customers that is using Our platform, and problem solving for all of them.
• Keep check on the customers and solve the problem for them.
• Provide information to customers about the status of their orders.
• Ensure orders are dealed with as soon as orders are placed.
• Responsible to take care of aftesales, and technical problems, as well as admin and customer service jobs.
• Determined maintenance requirements and assigned repairs to qualified employees.
• Set up and performed test activities.
• Observed equipment operation to diagnose and troubleshoot reported issues.