Hao Pin Jeremiah Chik
Service Advisor & Workshop Coordinator
Bandar Puchong Jaya, Selangor
Summary
Experienced Service Advisor and Operations Coordinator with a strong background in customer service, team management, inventory control, and cashiering. Proven ability to manage day-to-day operations, coordinate workflows, and maintain strong client relationships in high-pressure environments.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Service Advisor & Workshop Coordinator
German Marque Sdn Bhd
04.2023 - Current
- Ensured high-quality service delivery to customer by closely monitoring work progress and promptly addressing any issues or concerns.
- Negotiated favorable terms with vendors, keeping costs low while maintaining quality standards for service parts.
Service Advisor Intern
Proton World Car Care Service 4s Sdn Bhd
09.2022 - 01.2023
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Mechanic Intern
NSS Glenmarie Sdn Bhd
04.2019 - 08.2019
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Assisted in managing a team of technicians, providing guidance and support for optimal productivity.
Mechanic Assistant
Silicon Auto (SK) Sdn Bhd
06.2018 - 08.2018
- Performed oil changes, tire rotations, and other routine maintenance tasks to keep vehicles running smoothly.
- Supported senior mechanics in completing major repairs, extending the lifespan of vehicles.
Education
Bachelor of Engineering in Automotive Engineering - Automotive Engineering
Despark International College
Petaling Jaya, Selangor, Malaysia 04.2001 -
BTEC Level 5 HND Diploma in Automotive Engineering
Despark International College
Petaling Jaya, Selangor, Malaysia 04.2001 -
Diploma in Automotive Engineering Technology
Despark International College
Petaling Jaya, Selangor, Malaysia10-2019
Skills
Customer Experience Design
Operations Coordination
Vendor Management and Coordination
Team Communication
Ability to Prioritize and Manage Multiple Tasks
Inventory Control & Parts Ordering
Timeline
Service Advisor & Workshop Coordinator
German Marque Sdn Bhd
04.2023 - Current
Service Advisor Intern
Proton World Car Care Service 4s Sdn Bhd
09.2022 - 01.2023
Mechanic Intern
NSS Glenmarie Sdn Bhd
04.2019 - 08.2019
Mechanic Assistant
Silicon Auto (SK) Sdn Bhd
06.2018 - 08.2018
Bachelor of Engineering in Automotive Engineering - Automotive Engineering
Despark International College
04.2001 -
BTEC Level 5 HND Diploma in Automotive Engineering
Despark International College
04.2001 -
Diploma in Automotive Engineering Technology
Despark International College