Hao Pin Jeremiah Chik
Service Advisor & Workshop Coordinator
Bandar Puchong Jaya, Selangor
Summary
Experienced Service Advisor and Operations Coordinator with a strong background in customer service, team management, inventory control, and cashiering. Proven ability to manage day-to-day operations, coordinate workflows, and maintain strong client relationships in high-pressure environments.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Service Advisor & Workshop Coordinator
German Marque Sdn Bhd
Shah Alam, Selangor, Malaysia
04.2023 - Current
- Ensured high-quality service delivery to customer by closely monitoring work progress and promptly addressing any issues or concerns.
- Negotiated favorable terms with vendors, keeping costs low while maintaining quality standards for service parts.
Service Advisor Intern
Proton World Car Care Service 4s Sdn Bhd
Seri Kembangan, Selangor, Malaysia
09.2022 - 01.2023
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Mechanic Intern
NSS Glenmarie Sdn Bhd
Shah Alam, Selangor, Malaysia
04.2019 - 08.2019
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Assisted in managing a team of technicians, providing guidance and support for optimal productivity.
Mechanic Assistant
Silicon Auto (SK) Sdn Bhd
Seri Kembangan, Selangor, Malaysia
06.2018 - 08.2018
- Performed oil changes, tire rotations, and other routine maintenance tasks to keep vehicles running smoothly.
- Supported senior mechanics in completing major repairs, extending the lifespan of vehicles.
Education
Bachelor of Engineering in Automotive Engineering - Automotive Engineering
Despark International College
Petaling Jaya, Selangor, Malaysia 04.2001 -
BTEC Level 5 HND Diploma in Automotive Engineering
Despark International College
Petaling Jaya, Selangor, Malaysia 04.2001 -
Diploma in Automotive Engineering Technology
Despark International College
Petaling Jaya, Selangor, Malaysia10-2019
Skills
Customer Experience Design
Operations Coordination
Vendor Management and Coordination
Team Communication
Ability to Prioritize and Manage Multiple Tasks
Inventory Control & Parts Ordering
Timeline
Service Advisor & Workshop Coordinator
German Marque Sdn Bhd
04.2023 - Current
Service Advisor Intern
Proton World Car Care Service 4s Sdn Bhd
09.2022 - 01.2023
Mechanic Intern
NSS Glenmarie Sdn Bhd
04.2019 - 08.2019
Mechanic Assistant
Silicon Auto (SK) Sdn Bhd
06.2018 - 08.2018
Bachelor of Engineering in Automotive Engineering - Automotive Engineering
Despark International College
04.2001 -
BTEC Level 5 HND Diploma in Automotive Engineering
Despark International College
04.2001 -
Diploma in Automotive Engineering Technology
Despark International College