HANIS HAMDAN
Kuala Lumpur
Summary
Enthusiastic candidate familiar with diverse banking and investment products, deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Key Account Manager
AYP HR Group Sdn. Bhd
01.2023 - 03.2023
- Achieved 100% incremental revenue for a Germany-headquartered healthcare ICT solutions provider within 6 months of onboarding them as a new client
- Increased 20% revenue growth of a French network & security company while simultaneously penetrating a new market in North Asia for AYP Group
- Establish, map, and engage key stakeholders across existing clients to develop new opportunities and grow wallet share, include anchoring the quarterly business reviews for key clients
- Work with the Growth and Customer Success Teams to onboard new clients and act as the main point of contact between existing clients and internal teams
- Work across internal teams to develop strategic sales and marketing plans to ensure objectives and key results for up-sell and cross-sell are met.
Growth Specialist
AYP HR Group Sdn. Bhd.
01.2021 - 12.2022
- Awarded the Regional Employee of the Month (July 2021) and Malaysia Employee of the Month (February 2022) due to a successful collaborative effort with team members across 7 countries in SEA region
- Participated and successfully won Payroll Outsourcing RFP in Indonesia, Employer of Record RFQ in Thailand and Philippines
- Closed regional deals across SEA with total revenue of USD120,000 within 6 months
- Drive end-to-end sales of HR Solutions via SaaS platform for regional and global clientele base with existing presence as well as for entry into Asia Pacific
- Collaborate with Digital Marketing team in qualifying & converting leads via SEO marketing campaigns, webinars, blog posts and social media contents
- Build and maintain relationships with C-Suites, key decision-makers, and business unit leaders for continuous engagement on business retention and future account growth
- Work closely with cross-functional teams in delivering key initiatives to improve internal processes, product functionality and UX, and customer experience through collaborative tools such as Confluence, Trello, Slack, and HubSpot.
Freelance Trainer
Lewis Communications Sdn Bhd
04.2020 - 12.2020
- Conducted the Grow With Google virtual workshops targeted at small & medium enterprises in utilizing various Google Tools to enhance their virtual presence & business performance.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
VP Sales, Global Liquidity & Cash Management
HSBC Bank Malaysia Berhad
07.2014 - 10.2019
- Instrumental in coordinating cross-functional teams in establishing relationships with key decision makers and working levels of multinational clients to successfully achieve revenue of over USD1mil
- Played an immense role in producing, presenting, and closing Request for Proposals (RFPs) in enabling the Bank to become the core bank for 3 new MNC clients
- Successfully transformed the account receivables solutions for Zuellig Pharma Malaysia via Virtual Account and Robotics Process Automation to fend off approaches from other banks culminated with the Best Payments & Collection Solution Award during The Asset Asian Awards 2019
- Conferred the “Outstanding Sales Achievement” in Q4 2015 for major contribution to the Asia-Pacific region sales
- Led full cycle sales of cash management and liquidity solutions to various multinational corporations, local conglomerates as well as government linked companies towards achieving annual revenue targets
- Assisted Project Management team in onboarding clients requiring straight-through payment and bank reconciliation process directly from SAP, Oracle, and via SWIFT Connectivity
- Analyzed clients' business processes to identify cost savings and operational efficiencies.
Assistant Vice President, Cash Management
Malayan Banking Berhad
11.2011 - 06.2014
- Successfully forged strategic partnership with foreign banks in winning 2 RFPs to provide account receivables banking solutions for European and American-based MNCs
- Captured and rolled out a Receivables & Payables Management solution for Mercedes-Benz Services Malaysia leading to the Cash Management Best Solution Award during The Asset Asian Awards 2013
- Launched a campaign offering tiered and fixed competitive rates for USD dollar deposits for corporate accounts leading to 20% growth
- Led a team of 3 Sales Managers in managing a portfolio of over 400 MNCs towards delivering 25% annual revenue growth
- Developed and implemented the budget as well as profitability strategies in meeting set performance targets
- Revamped the entire sales process in adopting the consultative sales approach
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Collaborated with Legal and Compliance teams to mitigate regulatory risks by overseeing adherence to banking and financial regulations.
Associate Director, Transaction Banking
Standard Chartered Bank Malaysia Berhad
06.2008 - 01.2011
- Successfully won 4 major Cash Management RFPs and a USD$90 million trade facilities deal with a prominent Energy & Utilities player in Malaysia
- Played an immense role in growing the number of vendors under a supply chain financing program for a major automotive player to successfully double the annual revenue
- Drove end-to-end sales of working capital solutions for various MNCs, LCs and GLCs across diverse sectors in achieving set revenue targets
- Delivered highly convincing sales presentations to clients while recommending the best cash management and liquidity solutions in meeting clients’ needs
- Rolled out an array of sales and promotion campaigns while constantly strengthening the customer pipeline
- Developed and maintained strong rapport with clients’ key decision makers.
Account Relationship Manager
CIMB Bank Malaysia Berhad
03.2007 - 05.2008
- Developed and strengthened relationship with government agencies and private corporations to spur the adoption of CIMB internet banking platform and ATM payment channels for bills, fees as well as tax payments.
- Facilitated workshops and seminars to educate customers on product features and benefits.
Marketing Manager
Southern Bank Berhad, CIMB Group
02.2006 - 02.2007
- Promoted and marketed the intranet-based cash management system to various corporations and merchants in achieving set targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged in product training, demonstrations, and acquisition initiatives to raise awareness and revenues.
Education
Bachelor of Economics - International Economics
Multimedia University
Malaysia 05.2001 - 11.2005
Skills
Revenue Generation
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
“Whatever you choose to do, leave tracks. That means don’t do it just for yourself. You will want to leave the world a little better for your having lived.”
Ruth Bader Ginsburg
Timeline
Key Account Manager
AYP HR Group Sdn. Bhd
01.2023 - 03.2023
Growth Specialist
AYP HR Group Sdn. Bhd.
01.2021 - 12.2022
Freelance Trainer
Lewis Communications Sdn Bhd
04.2020 - 12.2020
VP Sales, Global Liquidity & Cash Management
HSBC Bank Malaysia Berhad
07.2014 - 10.2019
Assistant Vice President, Cash Management
Malayan Banking Berhad
11.2011 - 06.2014
Associate Director, Transaction Banking
Standard Chartered Bank Malaysia Berhad
06.2008 - 01.2011
Account Relationship Manager
CIMB Bank Malaysia Berhad
03.2007 - 05.2008
Marketing Manager
Southern Bank Berhad, CIMB Group
02.2006 - 02.2007
Bachelor of Economics - International Economics
Multimedia University
05.2001 - 11.2005
Similar Profiles
NURUL AIN BINTI ZAINALNURUL AIN BINTI ZAINAL
DHL ECOMMERCE CONTACT CENTRE at LifeWork Hr Services Sdn BhdDHL ECOMMERCE CONTACT CENTRE at LifeWork Hr Services Sdn Bhd
Abdul Fatah HussainAbdul Fatah Hussain
Director of Marketing at HR Niaga Resources Sdn BhdDirector of Marketing at HR Niaga Resources Sdn Bhd
Chinyee LiewChinyee Liew
Mandarin to English Interpreter (Home Based) at HR Tag Sdn BhdMandarin to English Interpreter (Home Based) at HR Tag Sdn Bhd