HANIS BINTI JAMAL
Administrative Assistant | Technical Skills & Customer Service Experience
Tawau
Summary
Enthusiastic and motivated individual with a Diploma in Information Technology. Passionate about customer service, problem-solving, and teamwork, with hands-on experience in client interaction and support. A quick learner eager to develop new skills and contribute to a dynamic organization.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Customer Service Representative
Bennu Clinic
Tawau
02.2025 - 02.2025
- Work as the Customer Service Representative for 2 days Expo.
- Healthcare, Beauty, and Wellness Expo Tawau
- Provided excellent customer support and guided visitors through clinic services.
- Explained and promoted clinic products to potential customers.
- Developed strong communication and interpersonal skills through direct customer engagement.
Internship Student (IT Department)
SMK Jambatan Putih
10.2022 - 12.2022
- Assisted in troubleshooting basic hardware and software issues.
- Gained practical experience with IT systems, networking, and data management.
- Collaborated with team members to resolve technical problems efficiently.
- Participated in meetings and provided feedback on IT solutions.
Education
Diploma - Information Technology
Management And Science University (MSU)
04.2001 -
Sijil Pelajaran Malaysia (SPM) -
SMK Jambatan Putih
Tawau, Sabah 04.2001 -
Skills
- Troubleshooting
- Basic Network
- Microsoft Office
- Chrome
- Internet Explorer
- Effective communication
- Problem-solving
- Customer support
Personal Information
Possess a valid driving license | DA
Leadership And Activities
- 2023, Treasurer, MSU Orphanage Visiting Endeavour (M.O.V.E)
- 2022, Treasurer, Educational Content Video Competition | MSU College Sabah
- 2022, Registration Committee, Industrial Talk: Cybersecurity | MSU College Sabah
- 2021, Secretary, Alumni Talk: Career Prospect in IT | MSU College Sabah
Timeline
Customer Service Representative
Bennu Clinic
02.2025 - 02.2025
Internship Student (IT Department)
SMK Jambatan Putih
10.2022 - 12.2022
Diploma - Information Technology
Management And Science University (MSU)
04.2001 -
Sijil Pelajaran Malaysia (SPM) -
SMK Jambatan Putih
04.2001 -
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