Hana Humaira Haja Mohideen
-
Klang, Selangor
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Sales Supervisor
Mercucita Manufacturing Sdn Bhd
02.2024 - 02.2026
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services..
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Responded to customer requests for products, services, and company information.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Make sure customer satisfied with our services
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Intern Engineer
Dua Maju Bersatu Sdn Bhd
08.2023 - 01.2024
- Increased accuracy of project estimates by utilizing software programs such as AutoCAD Civil 3D for preparing detailed designs and plans.
- Tested soils and materials to determine foundation strength.
- Preparing monthly report and submit to project manager
- Monitoring site progress
- Updating site diary
- Managing site workers and taking care of the workers health before doing the work
- Supervise and coordinate all on-site activities to ensure projects are executed according to design specifications, quality standards, and timelines
- Conduct regular site inspections to monitor progress, identify potential issues, and implement corrective actions.
Education
Civil Engineering
POLYTECHNIC KOTA BAHRU
Kelantan, Malaysia 04.2001 -
Skills
Microsoft Word
AutoCAD
Microsoft Power Point
Microsoft Excel
Speak in Tamil and Malayalam
Excellent problem-solving skills
Decision-making
Paperwork processing
Quality control
Communication skills
Timeline
Sales Supervisor
Mercucita Manufacturing Sdn Bhd
02.2024 - 02.2026
Intern Engineer
Dua Maju Bersatu Sdn Bhd
08.2023 - 01.2024
Civil Engineering
POLYTECHNIC KOTA BAHRU
04.2001 -