HAMIZAD BIN MUHAMED
DRIVER
KLANG
Summary
Dynamic insurance agent with a proven track record at Ambank (M) Berhad, excelling in customer service and client relations. Expert in identifying risks and recommending tailored coverage, while enhancing data accuracy through effective management practices. Committed to achieving sales targets and fostering strong client connections through exceptional follow-up and communication skills.
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
22
22
years of professional experience
4
4
Certifications
Work History
Insurance Agent
Self Employed Insurance Group
01.2018 - Current
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Cross-sold insurance products to existing clients to reach sales targets.
Senior Data Entry Clerk
Ambank (M) Berhad
07.2003 - 01.2018
- Supported other business functions by providing accurate and relevant data for analysis, contributing to informed decision-making processes.
- Spearheaded initiatives aimed at reducing instances of duplicate entries, optimizing overall record keeping.
- Assisted with the implementation of new software solutions, leading to improved data handling capabilities.
- Enhanced team productivity with continuous training on best practices in data management and software usage.
- Improved data accuracy by implementing a thorough quality control process for data entry tasks.
- Identified discrepancies in database systems, rectifying errors to maintain consistency across all records.
- Created user-friendly documentation outlining standard operating procedures for all aspects of the Data Entry Clerk role.
- Completed data entry tasks with accuracy and efficiency.
- Updated and maintained customer information, documents and records.
- Developed and implemented data entry operations.
Education
Science
04.2001 -
Skills
Customer service
Certification
TAKAFUL BASIC EXAMINATION
Timeline
IBFIM
12-2025
THE MALAYSIAN INSURANCE INSTITUTE
12-2025
Insurance Agent - Self Employed Insurance Group
01.2018 - Current
INSURANCE AGENT
01-2015
TAKAFUL BASIC EXAMINATION
06-2014
Senior Data Entry Clerk - Ambank (M) Berhad
07.2003 - 01.2018
SEKOLAH MENENGAH KEBANGSAAN BULOH KASAP - , Science
04.2001 -
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