Halimatul Jameiyah Binti Othman
Muar,Johor
Summary
Dedicated professional with expertise in Microsoft Office Word, food handling and preparation, and strong communication and customer service skills. Demonstrates exceptional teamwork and adaptability, coupled with effective problem-solving abilities. Committed to leveraging these skills to enhance operational efficiency and customer satisfaction in a dynamic work environment.
Overview
2027
2027
years of professional experience
8
8
years of post-secondary education
Work history
Service Staff
Serai Group
2025.12 - 2026.03
- As a service staff. Serve customer.
- Food handling.
- Responsibility handle private event.
- Solved customer complaints efficiently, enhancing company reputation.
Restaurant owner
2024.01
- Fully responsibility to handling the restaurant.
- Responsibility about the management of staff and customer.
- Food handling.
Operator
Brands Suntory
2022.03 - 2022.12
- Work as operator to make sure all the product have a good quality.
- Suntory operates worldwide in various sectors, including soft drinks, spirits, beer, and health and wellness products, with BRAND’S Essence of Chicken and other wellness products being a key part of their health food business in the Asia-Pacific region.
Part time
Marry brown
2022.01
- As Part time.
- Food handling.
- Serve customer.
Customer Service
Giant Hypermarket
2016.06 - 2018.01
- Work as Customer Service.
- Take action on customer complain and what customer needs.
- Responsibility on promotion product.
- Responsibility on commemoration.
- Boosted client satisfaction by delivering exceptional customer service.
Operator
Pioneer Electronics
- Operator electric products.
- Part time
- Monitored machine output, ensuring quality control standards were met.
- Coordinated with other operators for smooth operation processes.
Service staff
Leezo Restaurant
Muar town, Johor
- Improved customer satisfaction by delivering high quality service consistently.
- Solved customer complaints efficiently, enhancing company reputation.
- Food handling
Education
Graduation Diploma - Business Study
Unifield International College. (UiTM)
2011.01 - 2014.01
Sijil Pelajaran Malaysia -
Smk Seri Menanti
Muar town, Johor 2006.01 - 2010.12
Skills
- Microsoft office word
- Food handling & preparation
- Strong communication and customer service skill
- Teamwork and adaptability
- Problem solving
Languages
English
Advanced
Malay
Fluent
Timeline
Service Staff
Serai Group
2025.12 - 2026.03
Restaurant owner
2024.01
Operator
Brands Suntory
2022.03 - 2022.12
Part time
Marry brown
2022.01
Customer Service
Giant Hypermarket
2016.06 - 2018.01
Graduation Diploma - Business Study
Unifield International College. (UiTM)
2011.01 - 2014.01
Sijil Pelajaran Malaysia -
Smk Seri Menanti
2006.01 - 2010.12
Operator
Pioneer Electronics
Service staff
Leezo Restaurant