Knowledgeable Talent Acquistion Manager with solid background in leading cross-functional teams to deliver high-quality projects on time. Successfully managed complex project portfolios, ensuring alignment with business goals and client satisfaction. Demonstrated excellence in stakeholder communication and agile methodologies. Dynamic Talent Manager offering 8 -year progressive career across diverse industries. Proven history of designing and implementing recruitment, training and conflict-resolution initiatives for companies. Insightful and creative with strengths in partnering with cross-functional business executives to strategize personnel-management solutions. Known for identifying improvement opportunities and spearheading projects to drive effectiveness.
Work History
Talent Acquisition Manager
IBM Malaysia Sdn Bhd
07.2023 - Current
Leading a team of 15+, Develop and implement recruitment project plans, including defining scope, strategy, resource allocation, financials, risk management, quality standards, timelines, and communication plans for client engagements
Ensure delivery of recruitment service level agreements (SLAs) and track monthly and quarterly hiring performance metrics to meet client expectations and hiring goals
Collaborate with clients to identify recruitment process enhancements, prioritize system improvements, and align hiring strategies with business objectives, budgets, and timelines
Review recruitment processes to identify risks and ensure continuous improvement plans are implemented to enhance efficiency and candidate experience
Develop strong relationships with clients by understanding their hiring needs, expanding recruitment services, and providing ongoing value to the partnership
Manage and mentor recruitment teams, ensuring high performance, low turnover, and professional growth through coaching and development initiatives
Ensure consistent application of recruitment processes across multiple client sites and provide regular updates through reports, business reviews, and stakeholder meetings
Recruitment Business Partner
Manpower Business Solution (M) Sdn Bhd (Under IBM)
03.2022 - 07.2023
Responsible for stakeholder management, team leadership, KPI and SLA performance, market analysis, full-cycle recruitment (sourcing, interviewing, and onboarding), recruitment strategy development, and training of recruiters and business partners
Engage with senior leadership and global HR leaders to manage recruitment processes from sourcing to hiring, forecast hiring needs, build talent pipelines, and develop recruitment strategies through regular meetings and business reviews
Conduct market research to assess candidate availability, salary benchmarks, target companies, and effective sourcing strategies, including Boolean searches, LinkedIn outreach, targeted email campaigns, and passive candidate engagement
Personally source, screen, and manage the end-to-end recruitment process for niche and hard-to-fill positions
Deliver training on behavior-based interviewing (STAR method) and guide hiring managers and HR teams through the recruitment process to ensure alignment and consistency
Additionally, conduct interviews and assessments to ensure the best talent is secured
Analyze salary data to support competitive offer proposals and ensure alignment with market standards, negotiating employment terms to attract top talent
Identify target companies, competitors, professional associations, and specialized talent pools to refine search strategies and improve candidate sourcing for mid-to-senior-level roles
Lead projects involving email marketing campaigns, organizational mapping, alumni engagement, social media outreach, and talent network building to attract and engage qualified candidates
Manage end-to-end recruitment for high-impact or niche roles that require specialized sourcing efforts, collaborating with cross-functional teams to fill positions that align with business objectives
Mentor and coach junior recruiters, providing hands-on support in sourcing, interviewing, and candidate engagement to ensure team success
Talent Acquisition Manager
Adecco Staffing & Outsourcing Sdn Bhd
09.2021 - 02.2022
Manage recruitment for Capital com across Malaysia, Thailand, and Singapore to drive hiring across APAC
Oversee vendor relationships including recruitment agencies and outsourcing partners to fulfill Capital com hiring needs
Lead end to end recruitment processes from strategy development to offer acceptance ensuring a seamless experience for candidates and internal stakeholders
Advise and coach company leadership on recruitment best practices monitoring effectiveness and implementing improvements as needed
Design and execute Capital com sourcing and recruitment strategy to attract top talent
Build and maintain strong relationships with hiring managers to align hiring initiatives with business goals
Manage applicant tracking systems and update the Capital com careers site to enhance employer branding and attract talent
Assistant Talent Acquisition Manager
TDCX (M) Sdn Bhd (Formerly Known as Teledirect)
11.2017 - 05.2021
Leading a team of 5 -7 TA members to deliver the sourcing services across APAC region – Malaysia, Philippine, Thailand, Vietnam, Japan, Korean, Taiwan, China, India, Australia & New Zealand
Manage multiple diverse sourcing channels including (but not limited to) career job portals, social medias, headhunting, talent pool
Manage multiple international cross regions projects including Talent mapping and Talent Sourcing for leadership levels in multiple markets within APAC
Built and led a regional sourcing team
Put in place an organization which can deliver a consistently high degree of services and hit agreed SLAs / KPIs
Build functional capabilities on sourcing skills of the team
Identify and implement innovative sourcing techniques, competitive intelligence, research, and talent mapping to develop diverse talent pools for designated business areas
Make recommendations of new ideas and strategies related to the recruitment process that will contribute to the overall growth of the candidate pipeline for the region supported
Deliver exceptional candidate slates (active and passive) for (upcoming) vacancies and pipelining projects
People Management & coaching experience - Managing teams (Talent Sourcing and Recruitment) consist of 5 team members
Mentor and coach team members to ensure they achieve targets set by global
Recruitment Consultant
Manpower Business Solution (M) Sdn Bhd
01.2017 - 11.2017
Manage the end-to-end recruitment process, including staffing, headhunting, sourcing, interviewing, and selection for various roles
Handle client relationships, ensuring effective communication and understanding of staffing requirements for contract, full-time, and executive hiring
Oversee salary negotiations, vendor management, and contract recruitment, while ensuring adherence to recruitment timelines and standards
Conduct mass and volume hiring, as well as recruit for niche skill sets, ensuring candidates are sourced across all levels, from junior to senior roles
Stay updated on industry trends and best practices in technical, IT, and non-technical recruitment, while providing regular reporting and feedback to management
Education
DEGREE - BUSINESS MANAGEMENT
SEGI UNIVERSITY
Personal Information
Date of Birth: 03/04/94
Gender: Male
Nationality: Chinese
Marital Status: Married
Seminarscoursestrainingattended
2019, HR Analytics Summit APAC, Bosco Training Institute (Hernancres Group), Malaysia
2019, LEAN Training, Malaysia
2019, People Manager Workshop, Malaysia
2020, Project Management, Malaysia
2020, SAP SuccessFactors Certified administrator, Malaysia
2019, Momentum, Malaysia
2019, Finalists - Best Graduate Recruiter of the Year (Individual Winner), Malaysia
2022, Design Thinking, Malaysia
2022, Data Analytics, Malaysia
2022, Sourcing Science, Malaysia
2022, Sourcing Technique, Malaysia
2022, Conflict Management, Malaysia
2023, The future of HR, Malaysia
2024, People Manager Workshop, Malaysia
2024, Semi-Conductor Sourcing Bootcamp, Malaysia
Timeline
Talent Acquisition Manager
IBM Malaysia Sdn Bhd
07.2023 - Current
Recruitment Business Partner
Manpower Business Solution (M) Sdn Bhd (Under IBM)
Asia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHDAsia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
Cloud And Infrastructure Engineer, Enterprise Team at Doherty IT Solutions Sdn. BhdCloud And Infrastructure Engineer, Enterprise Team at Doherty IT Solutions Sdn. Bhd